| | |
| The source file type does not support migration. | Manually export the source file and upload or import it to Lark Docs. |
| The source file size exceeds the limit, causing migration failure. | Manually export the source file and upload or import it to Lark Docs. |
| The source file name is empty. it can't be migrated. | Manually export the source file and upload or import it to Lark Docs. |
| The source file migration/import failed. In order to ensure the completeness of the document directory tree, a fallback page was automatically created. | Manually export the source file and upload or import it to Lark Docs. |
| Failed to obtain permission. | Based on the collaborator information of the source file, add collaborators to the online document or file in the Lark app. |
| Failed to obtain creator information. | Find the owner of the migrated online document or file, and operate the online document or file ownership transfer. |
| Failed to obtain download information. | Manually export the source file and upload or import it to Lark Docs. |
| | Error occurred during the "Configure Matching Relationship" step in the migration process. You need to re-initiate the migration process, paying attention to correctly match the identities of the outgoing account and incoming account users. |
| Source file download process failed (for example, due to download timeout, non-existent download file, or lack of download permission). | Manually export the source file and upload or import it to Lark Docs. |
| Failed to process the source file after downloading (failed to read the content of the downloaded file). | Manually export the source file and upload or import it to Lark Docs. |
| | Manually export the source file and upload or import it to Lark Docs. |
| Failed to import file as a Lark document. | Manually export the source file and upload or import it to Lark Docs. |
| Failed to save information after downloading. | Manually export the source file and upload or import it to Lark Docs. |
| When migrating to Lark Docs (old version), the content of the source document failed to parse. | Manually export the source file and upload or import it to Lark Docs. |
| Source file download failed (404 failure). | Manually export the source file and upload or import it to Lark Docs. |
| When migrating to Lark Docs (new version), the content of the source document failed to parse. | Manually export the source file and upload or import it to Lark Docs. |
| Document creation failed. | Manually export the source file and upload or import it to Lark Docs. |
| | Manually export the source file and upload or import it to Lark Docs. |
| Failed to copy file to Docs. | Manually export the source file and upload or import it to Lark Docs. |
| Failed to mount the file to the directory tree when mounting. | Method 1: Manually export the source file and manually upload or import it to the specified wiki space table of contents. Method 2: Search for the corresponding document in Lark Docs using keywords, and move it to the specified wiki space table of contents. |
| The number of collaborators exceeded the limit and was truncated. | Add users to a group or user group, find the migrated document in Lark, and then add the group or user group as document collaborators. No matter how many users are in the group or user group, they are all counted as one collaborator. |
| The total number of Docs exceeds the limit. | Split the documents into multiple root directories before you migrate. |
| The number of peer nodes at the same level in Docs exceeds the limit. | Split the documents into multiple directories below the limit before you migrate. |
| The depth of the directory exceeds the limit. | Reduce the number of directory levels below the limit before you migrate. |
| Failed to add collaborators to the file. | Based on the collaborator information of the source file, add collaborators to the migrated documents in Lark. |
| Failed to modify the link sharing settings of the file. | Find the migrated document inLark and adjust the link sharing range and permission settings. |
| Failed to process the attachment in the source document. | Manually download the attachment of the source file and upload it to the migrated document in Lark. |
| The attachment in the source document is not supported for migration. | Manually download the attachment of the source file and upload it to the migrated document in Lark. |
| Failed to process the comment information in the source document. | Manually copy the comment information from the source file to the migrated document or file. |
| The source document is a shortcut, and the processing failed when migrating the shortcut. | Find the migrated document in Lark and recreate the shortcut. |
| The source document is a shortcut, and the processing failed due to parameter errors. | Find the migrated document in Lark and recreate the shortcut. |
| The source document is a shortcut, and the migration of the shortcut failed because the source file of the shortcut failed to migrate. | Find the migrated document in Lark and recreate the shortcut. |
| The Lark app did not report file information. | Retry or manually upload in Lark. |
| The Lark app failed to process the file. | Retry or manually upload in Lark. |
| The Lark app did not report the file token. | Retry or manually upload in Lark. |
