Overview of Lark plans

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Overview of Lark plans

2 min read

I. Intro

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Purchase information: Separate payment is required for Basic, Pro, and Enterprise plans. For more information, contact Support or your Customer Success Manager.

Lark provides four types of plans: Starter, Basic, Pro, and Enterprise. Different plans come with different benefits, such as maximum number of members, storage space, and concurrent participants in online meetings. After completing the registration of the Lark account, you can use the Starter plan, but the Basic, Pro, and Enterprise plans need to be purchased separately.

Note: The Lark Basic plan supports only specific countries and regions.

II. Description

Differences in benefits between different plans

The following table lists differences in some benefits between the Starter, Basic, Pro, and Enterprise plans of Lark. For a more detailed comparison, see Lark plans.

Plan	Starter (Free)	Basic (Purchase required)	Pro (Purchase required)	Enterprise (Purchase required)
Max number of members	20	500	500	No limit
Total storage space	100 GB	5 TB	15 TB	15 TB + 30 GB x purchased seats
Single file upload limit for Docs	250 MB	250 MB	50 GB	100 GB
Base automation workflows (runs/month)	1,000	1,000	50,000	500,000
Duration of a single meeting	Unavailable	Unavailable	24 hours	24 hours

Upgrade plans and purchase more storage

Upgrade the plan

If you are currently using the Starter plan and want to upgrade to a higher plan, go to the Lark Admin Console, and then click Upgrade on the homepage of the Admin Console. For more information, see Admin | Purchase Lark paid plans. If needed, you can consult with Support or your Customer Success Manager.

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Purchase more storage

If you have already purchased the Basic, Pro, or Enterprise plan but need more storage space, you can go to the Lark Admin Console and then click Billing> My Quota. Locate Total storage space, and then click Top up to purchase more storage space. For more information, see Admin | Purchase a storage upgrade plan.

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III. FAQs

Can I still enjoy the benefits of the Basic, Pro, or Enterprise plan if the purchased Pro or Enterprise plan has expired?

No. If the Basic, Pro, or Enterprise plan has expired and has not been renewed, the organization can only enjoy the benefits of the Starter plan. The number of members and administrators in the organization will be consistent with the limits of the Starter plan. If you need to add members, you can upgrade to the Basic, Pro, or Enterprise plan, or reduce the number of members to be under the limit of the Starter plan and then continue to add.

How can I check which plan the organization is currently using?

Go to the Lark Admin Console, and then you can see the plan that is currently used by the organization in the Admin Console homepage. If the organization has purchased the Basic, Pro, or Enterprise plan, you can also click Billing > My Product. The plan with the Subscription status as In use is the plan that is currently used by the organization.

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I have purchased a Basic, Pro, or Enterprise plan. How can I check the number of seats?

Go to the Lark Admin Console and click Billing> My Product. You can then see the Purchased seats and Assigned seats for the purchased plan. For more information, see Admin | Assign seats.

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