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Admin | Create departments and department groups

Admin | Create departments and department groups

3 min read
I. Intro
🔖
Who can perform these steps: Primary administrators and administrators with Member and Department permissions.
You can create departments, chat groups associated with those departments, and groups that include all members of your organization.
Once a department group is set up, members of that department will automatically be added. However, you can choose to only allow certain member types to join the group, for example excluding outsourcing members. If these rules are set, a member will be automatically added to, or removed from, a department group when their member type changes.
II. Steps
Create a single department and department group
  1. Go to the Lark Admin Console > Organization > Member and Department > Departments.
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  1. Click Add, fill in the Basic information and Department information.
  • Department name: Set a name for the department, such as "Sales".
  • You can click the Multilingual settings icon to the right of the text box to set names of other languages, including Simplified Chinese and Japanese. Then the department name display will follow the language setting of the Lark app.
  • Department ID: You can either manually enter an ID or leave it empty to let Lark generate an ID for you. The ID serves as the unique identifier for the department and cannot be modified later.
  • Parent department: If the department to be created is a sub-department of an existing department, you can select the parent department.
  • Department supervisor: You can choose one or multiple members as department supervisors, but there must be one main supervisor. For more information, see Admin | Specify a department supervisor.
  • Create department group: If selected, a department group for this department will be automatically created and new members of the department will automatically join the group.
  • Department group name: Set a name for the department group.
  • Department group owner: Select an owner for the department group.
  • Note: If you do not select an owner, the (main) department supervisor will be the department group owner as the default.
  • Department group workforce types: Select the types of members who will automatically join the group. For example, you can only allow regular employees or interns to join the group. The department group members will be automatically updated according to the selected workforce type. Members who fit the selected workforce types will automatically join the group, and members who do not fit the workforce type will be automatically removed.
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  1. Click Confirm.
Create multiple departments and department groups in bulk
If you want to create several departments at once, you can download a template and import their information.
  1. Go to the Lark Admin Console > Organization > Member and Department > Departments.
  1. Click Batch Import/Export and download the import template.
  1. Read the instructions and fill in the required information.
  1. Save the file and select or drag it to the upload area, then click Import.
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Management Department
On the Departments tab, you can modify department information, add sub-departments, delete departments, adjust department order, and so on.
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  • To modify department information, click Details to the right of the department. You can also select multiple departments and click Batch Edit in the upper-right corner of the page.
  • Note: When editing departments in bulk, you can only select a parent department and the department supervisors, and create a new department group for selected departments and workforce types, or disband the original department groups.
  • To add sub-department, click Add sub-department to the right of the department.
  • To adjust the order of departments, click the ⋅⋅⋅ icon to the right of a department > Move up/down.
  • To delete a department, click the ⋅⋅⋅ icon to the right of a department > delete. You can also select multiple departments and click Batch Delete in the upper-right corner of the page.
  • Note:
  • Before deleting a department, you need to first remove all sub-departments and members in it.
  • If the department to be deleted has a department group, you need to choose whether to Disband the department group or convert it into a common group and set a new owner.
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Modify the all-staff group
When creating your organization, an all staff group is created automatically.
  1. Enter the Lark Admin Console > Organization > Member and Department > Members.
  1. Click the icon next to the organization's name and click Set org group.
  • You can configure the group's name, owner and which member types will be added to the group.
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III. FAQs
How many departments can an organization have?
Up to 10,000 departments (including sub-departments).
How many levels of departments can an organization have?
Up to 25 levels.
How many direct sub-departments can a department have?
Up to 1,000 direct sub-departments.
If I did not select "Create department group" when creating a department, can I create it later?
Yes. The administrator can follow the steps below to create a department group:
  1. Go to Organization > Member and Department > Members.
  1. Click the ⋮ icon next to the department > Edit department to bring out the details pane.
  1. Click the Department Group tab and click Create department group.
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How can I set departments' names in other languages?
  1. On the Departments tab, click Details to the right of the department to bring out its details pane.
  1. On the Basic Info tab, click Edit basic information.
  1. Click the Multilingual settings icon to the right of the text box of Department name.
  1. Set the name in Simplified Chinese and/or Japanese, then click Confirm.
  1. Click Save.
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Do I need to remove deleted members from all-staff or department groups?
No. Deleted members will automatically be removed from the all-staff group and department groups.
After a member is transferred to another department, will their department group be updated accordingly?
Yes. After you move a member to a new department, the member will automatically be moved out of the original department group and into the new department group.
After I modify a sub-department’s parent department, will the members in the sub-department be automatically moved to the new parent department group?
Yes. Members of the sub-departments will automatically be moved from the original parent department group to the new parent department group.
Can a department group be converted to a regular chat group?
Yes.
  1. Go to the Lark Admin Console > Organization > Member and Department > Members.
  1. Click the icon next to the department > Edit department to bring out the details pane.
  1. Click the Department Group tab and click Change to common group.
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When a department is deleted, will its group be deleted automatically?
No. When you delete a department, you'll be asked whether to convert the department group into a general group or disband it.
Note: If you want to keep the chat history and file transfer history in the group, it is recommended that you choose Change to common group to retain these records.
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Why isn’t a member included in the all-staff group?
This may be because the member has voluntarily left the all-staff group.
There is only one member in the department group and the group owner's account has been deleted. Will the department group be automatically disbanded?
Yes.
Written by: Lark Help Center
Updated on 2024-11-20
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