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Admin | Create a mailing list

1 min read
I. Intro
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Who can perform these steps: Primary administrators or administrators with Mail management permissions.
A mailing list is a collection of members' email addresses and this collection has a unique email address. When you send emails to the mailing list address, all members within the mailing list can receive the email.
II. Steps
  1. Go to the Lark Admin Console, click Product Settings > Mail > Address Management > Mailing List, and then click Create Mailing List in the upper-right corner.
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  1. Fill in the Mailing list name and Mailing list address. Next, click Select Members to add members or click + Enter Email Addresses to add email addresses to the list.
  • Note: When adding email addresses, you can add existing mailing list addresses or external email addresses.
  • 🔖
    Notice: Members can be added by selecting departments, user groups, or public mailboxes. If you select departments or user groups, the mailing list members will be automatically added or removed based on any changes within the departments and user groups.
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  1. Complete the permission settings by selecting who can send emails to the mailing list, who can send emails using the mailing list, and whether administrators need to review emails sent to this mailing list.
  1. Click Save to finish.
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III. FAQs
What is the difference between a public mailbox and a mailing list?
A public mailbox refers to an email account that is accessible to multiple users, rather than a private, individual email account. Users within the scope of the public mailbox can access the public mailbox through the Lark app to perform actions including sending, receiving, and managing emails. A public mailbox has a main address and can have multiple alias addresses.
A mailing list refers to an email address with distribution functionality. However, it is not an email account and cannot store emails independently. Administrators can add departments, user groups, individual users, and other mailing lists to the list. When an email is sent to the mailing list address, it is automatically distributed to all the members' email addresses. Members can also send emails using the mailing list address, and the sender and recipient will see the mailing list address as the sending/receiving address.
Written by: Lark Help Center
Updated on 2024-10-11
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