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Admin | Allow finding members by information fields other than name

Admin | Allow finding members by information fields other than name

2 min read
I. Intro
🔖
Who can perform these steps: Primary administrators or administrators with "Field Management" permission.
After configuring member information fields, the administrators can allow members to search for people using these custom fields.
Example:
As an administrator, you can allow members to search by phone number or email in the search bar of the Lark app. You can also allow members to narrow the search results to individuals within the IT Department by configuring the Contact filters in the search window.
Note:
It's possible to allow members to search fields that won't display on profile pages. We suggest displaying the fields on the profile page before you set them as searchable to avoid privacy concerns or information leakage.
II. Steps
  1. Go to the Lark Admin Console and click Organization > Field Management > Field Filters.
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  1. Click Edit in the upper-right corner and specify the fields you want to enable for search.
  • Field Filters: The selected fields can be used in text searches and search categories.
  • Advanced search: The selected fields will appear in the Filters pane in the search window as advanced filters.
  1. (Optional) If the selected fields are not displayed on the member profile pages, confirm again in the pop-up.
  1. Click Save.
After you save the changes:
  • In the search window, members can enter information that matches the Field Filters fields you've set (such as "Name + Position") to find contacts more accurately.
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  • In the Contacts category of the search window, members can set extra filters of the fields you've set in Advanced search, such as City or Department.
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III. FAQs
Why can't some members find others through the information fields that the administrators set as searchable?
The administrator may have set the search permissions for those members. For more information, see Admin | Set search permissions.
Written by: Lark Help Center
Updated on 2025-01-26
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