Available with these plans:
Starter
Basic
Pro
Enterprise
To upgrade your Lark Plan or for more information, contact Support or your Customer Success Manager. The Lark Basic plan supports only specific countries and regions.
I. Intro
Who can perform these steps: Primary administrators.
A supergroup is a group with over 5,000 members. If you're a primary administrator, you can turn internal groups or topic groups into supergroups in the Lark Admin Console.
Note: You cannot configure external groups as supergroups.
II. Steps
Create a supergroup
Warning:
- Your organization can only have 5 supergroups.
- If a group is set as a supergroup, it cannot be reverted to a regular group unless you disband it. Disbanding the group will free up your quota for creating new supergroups. Therefore, if you are testing this feature, we recommend creating a new group chat.
- Go to the Lark Admin Console and click Product Settings > Messenger > Supergroups > Add Supergroups.
- In the Add Supergroups window, enter the link of the group you want to turn into a supergroup. Then, click Confirm.
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- After creating the supergroup, Lark will notify group members and a Supergroup label will appear next to the group's name.
III. FAQs