Admin | Add administrators and create administrator roles

Admin | Add administrators and create administrator roles

5 min read
Available with these plans:
Starter
Basic
Pro
Enterprise
1 role
30 roles
30 roles
300 roles
The above numbers are the maximum roles you can create for each plan. To upgrade your Lark Plan or for more information, contact Support or your Customer Success Manager. The Lark Basic plan supports only specific countries and regions.
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I. Intro
🔖
Availability: Some of the features described in this article are in beta.
Who can perform these steps: Primary administrators can perform all the following steps; administrators with Administrator Permissions can perform some of the following steps.
There are two types of administrators in the Lark Admin Console:
  • Primary administrators (including the organization's founder), who have access to all permissions in the Admin Console and can define other administrator roles.
  • Administrators with specific roles, who have the ability to manage specific parts of the Admin Console.
II. Steps
Add primary administrators
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Who can perform these steps: Primary administrators.
  1. Open the Lark Admin Console and go to Settings > Administrator Permissions to open the Administrator Role page.
  1. Click Primary administrator.
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  1. In the Role Details window on the right, click Add Administrator and select the member(s) you wish to add.
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  1. Confirm your changes in the pop-up and choose whether to send a notification to the new primary administrator.
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Create roles and add administrators
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Notice: The permission of "User group management" is in beta.
  1. Open the Lark Admin Console and click Settings > Administrator Permissions > Create Role.
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  1. Set the role's information.
  • Role name
    Choose a name for the role.
    Parent administrator role
    Optional.
    Select a parent administrator role for the new role.
    If a role has a parent role, it will only be able to have the same, or fewer, permissions as its parent.
    Allow to assign permissions to sub-administrator roles
    Optional.
    If selected, administrators with this role can assign their own permissions to other members.
    Description
    Optional.
    The description will appear when a user clicks on the role on the Administrator Permissions page.
  1. Select which permissions the role will have.
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  1. For some permissions, you'll also be prompted to set the management scope. Take some of the most used roles for example:
  • If the role has Member and Department permissions, you'll be able to set which members or departments are covered. For example, if you set the Design department for a role, the corresponding administrators will only be able to take action on members of the Design department. If this role has User group management permissions, you'll be able to choose which user groups or subgroups the role can manage.
  • If this role has Meeting Rooms permissions, you'll be able to choose which rooms this role can manage, then the administrator will only see those rooms that they can manage in the room list.
  • If this role has App Management permissions, you'll be able to choose which applications the role can manage.
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  1. Select members to add to the role.
  1. Confirm the role's information, choose whether to send notifications to the new administrators, and click Create Role to finish the process.
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View and edit administrator roles
On the Administrator Role page, you can search for roles to see and edit their details, add administrators to roles, create sub-roles and delete roles.
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Export role and administrator information
To export information by role or by administrator in an offline table, primary administrators can click Export Role Details on the Administrator Role page. There are two options:
  • Export by Role: Creates a table listing the roles, which administrators are assigned to each role, and each role's permissions.
  • Export by Administrator: Creates a table listing the administrators, their user IDs, departments and to which roles they are assigned.
III. FAQs
What is the maximum number of administrators for each plan of the organization?
500 for all plans.
How do parent and sub-administrator roles relate to each other?
Here is an example of how a parent role and its sub-administrator role can interact:
  • The Customization Promoter role has the following four permissions: Wiki, Workplace Management, Calendar, and Moments.
  • Susan is added as an administrator and allowed to manage sub-administrator roles.
  • Susan creates a Wiki Management sub-administrator role and adds Rita as an administrator.
  • Susan can assign Rita any of the four permissions she already has.
Can non-administrators access the Admin Console?
No. When a member without any administrator permissions tries to access the Admin Console, they will see the 'No access page'. This page can be customized. For more information, see How can the 'No access page' for the Admin console be configured?
What is the Admin log used for?
The Admin log is used to view and trace the actions performed by administrators in the Admin Console. To learn more, see Admin | Review Admin Log entries.
Written by: Lark Help Center
Updated on 2024-11-18
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