Admin | Configure members' profile pages

2 min read
I. Intro
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Who can perform these steps: Primary administrators or administrators with "Field Management" permission.
As an administrator, you can set the information shown on members' profile pages, including both the default fields of basic information and custom fields.
II. Steps
Display information on members' profile page
  1. Open the Lark Admin Console and click Organization > Field Management > Fields Display > Profile page.
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  1. Click Edit in the upper-right corner. Select the basic and custom fields that you want to display on member profile pages.
  • Note:In the basic display, Alias, Bio, Avatar, Name, and Department are mandatory.
  • In the basic display, Alias, Bio, Avatar, Name, and Department are mandatory.
  1. Drag and drop the fields in the preview on the right side to change the order in which they're displayed.
  1. Click Save to complete the settings.
Display information on other pages
You can further specify which fields from the profile page can be displayed in chats and group member lists, Contacts, and search results.
  1. On the Fields Display page, click Chat Page, Contacts, or Search Results as needed.
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  1. Select the fields you want to display.
  • Chats: Go to Chat header or Member list, click Edit in the upper-right corner of the tab, and select the fields as needed.
  • Chat header: You can select up to 2 fields from the available fields. On the mobile app, these 2 fields will replace Bio.
  • Note: This setting can only be viewed on the Lark mobile app of version 5.6 or above and the desktop app after it is enabled in the Lark Admin Console.
  • Member list: Besides the mandatory Name field, you can select or deselect the Department field.
  • Note: This setting can only be viewed on the Lark app of version 5.34 or above after it is enabled in the Lark Admin Console.
  • Contacts: Click Edit in the upper-right corner of the tab and select up to 2 fields from the available fields.
  • Search Results: Click Edit in the upper-right corner of the tab and select up to 2 fields besides the mandatory Name and Department fields.
  • Note: This setting can only be viewed on the Lark app of version 5.28 or above after it is enabled in the Lark Admin Console.
  1. Click Mobile or Desktop in the right part of the page to preview the change, then click Save.
III. FAQs
How can I protect a member's phone number from unauthorized views?
  • To hide the phone number from members' profile pages, go to Organization > Field Management > Field Display page and deselect Contact phone number.
  • To manage which departments can view members' phone numbers, go to Security > Member Permissions > Member field visibility, and then configure the settings. For more information, see Admin | Hide specific members' phone numbers.
  • To hide the phone numbers of an individual member from their profile page, go to Organization > Member and Department. Then, search for the member, click Details > Edit, then select Phone number is invisible under Basic Info.
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How can I configure the visible field scope on a user's profile?
The administrator can set the visibility scope between members by clicking Security > Member Permissions > Member field visibility in the Lark Admin Console. The settings apply to scenarios such as the profile page. For more information, see Admin | Manage visibility of profile page fields.
Why can't members see the fields that administrators chose to display?
Confirm the following:
  • The missing field is not empty. For example, the administrator chooses to display the City field in the chats, but the field is empty in a member's information, so others can't see any city name under the member's name in chats. The administrator can update members' information in the Lark Admin Console. For more information, see Admin | Modify member information.
  • The visibility of the missing field is set correctly. If the field is set to be invisible to a certain department or member, even if the field is displayed according to the settings, some members won't be able to see it. For more information, see Admin | Manage visibility of member information fields.
Written by: Lark Help Center
Updated on 2025-01-21
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