I. Intro
Version requirement: Lark version 6.8 or above.
Platform requirement: Exporting emails can only be used on the Lark desktop app.
After the admin enabled the feature of exporting emails , you can batch export emails in .mbox format to your local device.
II. Steps
- In the Lark app, click your profile photo, and select Settings > Email. Find Export emails, and then click Export.
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Note: If you have already bound a public mailbox, you can click the sender's identity icon to switch to the public mailbox to export emails from the public mailbox.
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- Select the folder(s) or label(s) you need to export and click Export. Choose where to save them on your device and click Save.
Notice:
- The same email won't be exported twice. For example, if an email appears in both folder A and folder B and you decide to export both folders, the email will only appear once on your device.
- If you have a large number of folders or labels, you can use the search function to find the folder or label you're looking for.
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You can see the export progress in the Export emails window that opens.
Notice:
- If you click Stop Exporting, the export task will be stopped, and no emails will be saved. Please note that this action cannot be undone.
- Ensure that you do not close the pop-up window while the export is in progress.
- If you exit Lark during the export process and log in again, the export will start over from the beginning.
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If some emails fail to export, click Download Error Report to view the failed emails. You can download the failed emails separately or contact Support to report the error.
III. FAQs