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View external images in emails

View external images in emails

1 min read
I. Intro
To protect your safety, Lark Mail automatically blocks external images (also known as linked images) from loading and displays a warning when an email contains them. If you want to view external images, you can use one of three methods.
II. Steps
1. Trust this email
Click Show Once at the top of the email.
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2. Trust all emails from this sender
Click More > Trust This Sender at the top of the email. All external images contained in emails from this sender will be displayed in the future, and no future emails from this sender will be moved to the Spam folder.
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3. Always show all external images
  • If you don’t want Lark to automatically block external images, click More > Always show all external images at the top of the email.
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  • You can also choose to always show external images by going to Settings
  • Desktop: Click the Email Settings icon and select Always show under External images.
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  • Mobile: Tap the ··· More icon > Settings > External images and select Always show.
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III. FAQs
Why can’t I see "More"  in the bar above the email?
More is unavailable if you are using a third-party email service or non-business email.
Can I view external images in emails found in the "Spam" folder?
No, you can't. Lark automatically blocks the display of external images for all emails in the Spam folder.
Written by: Lark Help Center
Updated on 2024-10-11
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