Add a "Received" button to Broadcasters messages

Add a "Received" button to Broadcasters messages

1 min read
I. Intro
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Notice: If you need to use this feature, please confirm that the account attribute is Broadcasters and that the content type is a message.
Administrators with a Broadcasters account can add a button to important messages they send out, allowing members to indicate if they have read them. This helps administrators identify which members have seen their messages.
II. Steps
Go to Subscriptions Admin with a Broadcasters account and click Create New > Message. After creating the message content, select Require "Received" receipt from users at the bottom.
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Click Submit for approval. Once an administrator approves the content, you can either send out the message right away or schedule a specific time for it to be sent. Members who follow the Broadcasters account will then receive the content and and are asked to mark the message as read by clicking Received.
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To see which followers have read and acknowledged the message, go to Statistics > Article. Locate the message in Data of each article, hover over Real-time read details, and click Export Signed List.
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III. FAQs
Is this function available only for Broadcasters accounts?
This function is only available for Broadcasters accounts, not for Subscriptions accounts.
Is this function available only for messages?
It's currently only available for messages.
Once members click the "Received" button, can the label be removed?
No, it cannot be removed.
Can I only send reminders for messages that have a "Received" button?
No. You can also send reminders for ordinary short text content. Once you send a reminder, the users who haven't read the content will get a reminder notification.
Written by: Lark Help Center
Updated on 2024-09-30
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