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Admin | Set free shift attendance

Admin | Set free shift attendance

2 min read
I. Intro
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Who can perform these steps: Primary administrators or administrators with "Attendance" permission.
If your organization uses a free shift attendance system and all members can clock in/out at any time with no shifts scheduled, follow the steps below to set up free shift attendance.
II. Steps
1. Select free shift
Go to the Attendance admin console > Attendance Settings > Group Settings. Then, click Add attendance group and select Free Shift as the shift type.
Note: After an attendance group is created, the shift type can't be changed. However, you can follow step 2 below to change other shift settings.
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2. Set shift rules
  • Working hours: Set attendance start and end times. Members will only be able to clock in/out during those hours (up to 16 times a day). Attendance won't be recorded outside of the specified working hours.
  • Workdays and Days Off Settings: The default workdays are Monday to Friday. You can check and uncheck the boxes to adjust the workdays and days off.
  • No Record Setting: Set whether or not Missed clock-in or clock-out on workdays will be counted as No Record. If left unchecked, then members' missed clock-ins or clock-outs will be recorded as Non-attendance-required instead of No Record.
  • Schedule Settings: The Automatic schedule according to statutory holidays is available. Currently, the statutory holiday calendars of several countries/regions are supported. If you uncheck this option, then days off won't be automatically scheduled according to statutory holidays.
  • Special Days settings: Click Add an attendance-required date or Add a non-attendance-required date to specify days that require or don't require attendance clock-ins. You can also set the shift cycle to Bi-weekly to Admin | Set rotating off days.
Notes:
  1. The attendance and clock in/out policies of different date types:
  1. Workday: Clock in/out is required and unusual attendances will be recorded, such as No record for missed clock-in/outs and Late in for late clock-in times. Unusual attendance notifications will be sent.
  1. Day off: Clock in/out is available. Unusual attendances will not be recorded and unusual attendance notifications will not be sent.
  1. Statutory holiday: If Automatic scheduling according to statutory holidays is set, attendance policy on the statutory holidays will be the same as the day off attendance policy.
  1. Prioritization order when a day is more than one date type (from highest to lowest priority):
  1. Special days (days when clocking in/out is or isn't required) > Statutory holidays > Workdays or days off
  1. If special days are set to a Bi-weekly cycle:
  1. You need to set a cycle start and end date (cycle end date is set to 2 months after the start date by default. You can adjust it to any date within a year of the start date).
  1. Edits made to a special day created using shift cycles can only take effect on that day.
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III. FAQs
Why can't a member clock out when leaving work in the early morning?
It's mainly because the clock-out time is not the same day as the corresponding clock-in or not within the allowed range of the corresponding attendance group.
The member can do the following to solve the issue:
  1. Check the date in the upper-left corner of the attendance page. If it's not the same day as the clock-in, tap it and change the date to the previous day.
  1. If the date is correct, tap Rules in the upper-right corner to see the rules of your shift. If the time falls after the latest clock-out time, contact the administrator to report the issue.
If the administrator receives the reports that the member can't clock in due to missed clock-out time, do the following in the Attendance admin console:
  1. Modify the clock-in time range in the attendance group settings or shift settings.
  • For attendance groups of fixed or scheduled shifts:
  • Working days: Modify the earliest clock-in or the latest clock-out times for the corresponding shift in the shift settings to cover a wider time range.
  • Off days: Modify the Start time on non-working days (04:00 by default) to an earlier time in the attendance group settings. The end time will always be the same time of the next day and cannot be modified.
  • For attendance groups of free shifts: Modify the working hours in the attendance group settings to cover a wider time range.
Written by: Lark Help Center
Updated on 2024-12-12
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