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Admin | Set up attendance correction rules

Admin | Set up attendance correction rules

2 min read
I. Intro
🔖
Who can perform these steps: Primary administrators and administrators with attendance management permissions.
Lark Attendance administrators can set up correction rules, including whether to allow members to correct attendance, correction time, number of corrections, and so on. Members then can correct their attendance accordingly.
II. Steps
Set up correction rules
  1. Enter Attendance Admin console > Attendance Settings > Group Settings page, and click New to create a new attendance group or click an existing attendance group to enter the details page.
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  1. In Attendance Settings > Corrections, select Allow to request corrections to enable the option for the members in this group.
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  1. Select the Correction type which members are allowed to make corrections for. Members won't see the corresponding option if you don't select the type.
  • Note:
  • If "late in" is selected: members can make corrections for "Late in" and "Very late".
  • If "Regular" is selected: members can make corrections for "Regular" and "No attendance required".
  1. Set the Correction time by specifying the number of days before the current day when members are allowed to submit correction requests. Range: 0-180.
  • For example, if you set the number of days to 7, employees can submit correction requests for the past 7 days.
  • Note: If you set the number to 0, members can only submit correction requests for the current day.
  1. Set the Number of corrections.
  • Correction times: Specify the number of correction requests that a member can submit during a period. Range: 0-999.
  • Correction periods: Two period types are available.
  • By the calendar month: A period is from the first day to the last day of a calendar month.
  • By the custom period: A custom period is still one month in duration, but you can set the start date of the period as needed. For example, a custom period can start on the 16th day of a month and end on the 15th day of the following month.
  • Note: You can't set the 29th, 30th, and 31st as the start date.
  1. Click Confirm when you finish all settings.
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Modify the form and process of the correction request
If you don't want to use the default form and process of the attendance correction (approver is the direct superior), you can modify them from the Attendance Admin console.
  1. Enter the Approval Admin console > Approval Admin page, find the Clock-in/out Correction approval (marked as "Provided by Attendance").
  1. Click the Edit icon to enter the details page.
  1. Modify the basic information, form, process, and other settings as needed.
  • 💡
    Important: You can't delete the original widget group added in the form, because it's associated with Lark Attendance to sync the correction data..
Once you confirm the changes, members need to make corrections according to the new rules. To guide the members to submit a correction request, see Submit an Attendance correction request.
III. FAQs
Can we stop using the correction approval "provided by Attendance" and instead create our own correction approval?
Yes. But be aware that the data can only be synced to Lark Attendance when your approval has the correction widget group. Otherwise, your approval won't be associated with Lark Attendance and will consequently break the synchronization.
Why does it show "The administrator has set that corrections are not allowed" when the member makes corrections, even though the rules have been set to allow corrections?
The administrator can follow the steps below to troubleshoot:
  1. Enter Attendance Admin console and check the following:
  • Make sure the settings are made for the attendance group that the member belongs to.
  • Make sure the corresponding correction type has been selected.
  1. Enter Approval Admin console, check whether the correction approval has restricted who can submit.
  • If you are using the correction approval provided by Attendance, go to the Process Design page, and check whether the scope of Who can submit this approval includes this member.
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  • If you have created your own correction approval, check both the Basic Info and the Process Design pages to see whether the scope of Who can submit this approval includes this member.
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Written by: Lark Help Center
Updated on 2024-12-09
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