Set or change security code

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Set or change security code

2 min read

I. Intro

When using functionality that involves sensitive information (such as when you view your payslips or when the founder disbands an organization in Lark Admin Console), the security code is used to confirm your identity and protect your account security. The security code consists of four Arabic numerals.

You can set different security codes for each of your accounts. Changing the security code for one account does not affect the security code for your other accounts.

II. Steps

Set or change security code

Desktop app

In the Lark desktop app, click your profile photo, and then click Settings > Account and Security > Go to Account Security Center > Security Code. Then, enter a new security code.

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Mobile app

In the Lark desktop app, tap your profile photo, and then tap Settings > Account Security Center > Security Code. Then, set or change your security code.

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Resetting your security code when you've forgotten your code

Desktop app

In the Lark desktop app, click your profile photo, and then click Account and Security > Go to Account Security Center > Security Code > Change Now > Forgot security code. Enter the verification code, and then reset the security code.

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250px|700px|reset

Mobile app

In the Lark mobile app, tap your profile photo, and then tap Settings > Account Security Center > Security Code > Change > Forgot security code. Enter the verification code, and then reset the security code.

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III. FAQs

Can I use the security code to log in to my account?

No. Security codes are only used to confirm your identity when using functions that involve sensitive information.

I have registered multiple accounts with the same phone number or email address. Can I set different security codes for different accounts?

Yes, you can. If you've registered multiple accounts with the same phone number or email address, you can set a separate security code for each account. Changing the security code for a single account does not affect the security code of your other accounts.