Use invite codes to join an organization

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I. Intro

The organization invite code (also known as the team code) is an 8-letter code. Each organization on Lark has a unique organization invite code. Organization administrators can obtain their organization's invite code in Lark Admin Console or in the Lark app and share the code with new members to invite them to the organization. After downloading the Lark app, organization members can join by entering the code in the app.

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Notice：

Only organization administrators can obtain the organization invite code in the Lark Admin Console or Lark app. If you are an organization member and need to join the organization, contact the company administrator to obtain the organization invite code.

The invite code is not required if you are an individual user and do not need to join an organization.

II. Steps

When you receive an invite code to join an organization, the steps that you perform vary depending on whether or not you've already signed up for a Lark account.

If you have not already signed up for a Lark account

Download and install the Lark app. When you open the app for the first time, tap Get Started, enter your email or phone number, and tap Next. Then, enter the verification code.

If you are not opening the Lark mobile app for the first time, you can enter your phone number immediately after opening the app. Then, tap Next and enter the verification code.

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On the Create your organization page, tap Or Join an Organization at the bottom.

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Enter the invite code you received, enter your first and last names, and tap Next.

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Set your account password and tap Next.

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If you have already signed up for a Lark account

Open the Lark app and log in to the account that you want to use to join an organization. Tap the profile photo in the upper-left corner, and then tap Add account > Join Existing Organization, and enter the invite code you received.

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Enter your email or phone number, first name and last name, and click Next. Enter the verification code.

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Set your account password and tap Next.

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III. FAQs

I am not an organization administrator. How can I get the invite code?

The organization invite code can only be obtained by the organization administrator in Lark Admin Console or in the Lark app. For more information on how administrators can obtain the invite code, see Admin | Invite or add members to your organization.

If you are not an organization administrator but want to use the invite code to invite new members to join the organization, and obtain the code from them.

I followed the procedure that's required to join an organization using an invite code. Why does a message still display to say that I have to wait for approval?

For security reasons, organizations may require administrators to approve new members' joining. If this is the case, you will receive a SMS message or email notification after approval is completed.

I have successfully joined an organization, but why can't I see the organization in Lark?

This usually happens because you have multiple Lark accounts and you need to use the left navigation bar to switch to the account of the organization that you've just joined. For more information, see Switch accounts.

I received an invite link, but not an invite code. How do I join the organization?

You can tap the link, enter your name and phone number or email, and complete verification. For more information, see Join organizations.

Written by: Lark Help Center

Updated on 2024-10-21

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