I. Intro
If you try to log in to Lark through your organization's intranet, or if you use Lark after you switch from a 4G network to the intranet, login may fail because of intranet restrictions. If this happens, you can use proxy mode on the Lark desktop app to access Lark.
II. Steps
- On the login page of the Lark desktop app, click Network Settings in the lower-left corner.
- Note: If you have already logged into Lark account, you need to first log out.
- Select one of the following proxy types and configure the proxy:
- System Proxy: Select System Proxy, and click Confirm. The current browser proxy settings will be automatically synced to the network settings fields.
- HTTP Proxy: Select HTTP Proxy and enter the proxy server address, port, username, and password. Then, click Confirm.
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If the above steps cannot solve the problem, log in to the Lark official website and click the Headset icon on the right side to contact Support.
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