The Pro plan supports organizations with up to 500 people. There is no limit on the number of users for the Enterprise plan. The Pro plan includes all the features and services of the Starter plan, and also provides more value-added features. By reading this article, you can learn about the highlights and value-added features available to Pro users. You can also visit the official Lark website to compare the features of each plan. For more information or queries, contact Support.
Storage usage
Total storage space
Lark Docs, Messenger, Minutes, and Mail are integrated into unified storage and calculation (including text of Docs). The Starter plan provides 100 GB, the Pro plan provides up to 15 TB, and the Enterprise plan provides up to 15 TB + 30 GB X purchased seats. The Pro and Enterprise plan users can also purchase more storage.
Message storage duration
In the Starter plan, you can search and view content from the last 18 months (including all message types such as text, images, and files) in the chat records. Content older than 18 months cannot be searched or viewed. In the Pro and Enterprise plans, chat records are saved permanently.
Meetings
Maximum number of meeting participants
With the Pro or Enterprise plan, you can host large meetings with up to 500 participants.
Maximum meeting duration
With the Pro or Enterprise plan, you can host meetings up to 24 hours in duration. After that, the meeting will automatically end and you will need to start a new meeting.
Video meeting usage quota
Video meeting usage is the accrued time of all the meetings the organization members initiate. The consumed time of each meeting is calculated according to the number of minutes each device participates in the meeting. When a device joins a meeting, each minute of participation counts as one minute of usage.
Different Lark plans come with different annual free video meeting usage quotas. The Pro plan comes with 5 million minutes/year, and the Enterprise plan comes with "10 million + 2000 X purchased seats" minutes/year.
Magic Share (Share Docs)
In video meetings, you can share documents with which other participants can interact. The participants can follow the presenter's progress, or view the document on their own. It's also possible to edit and comment in real time as collaborators.
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Breakout rooms
With breakout rooms, you can allow participants to meet in smaller groups and hold focused discussions – ideal for scenarios such as corporate training, group interviews, and everyday meetings. Different discussion groups won't interfere with one another, allowing discussions to stay focused.
Record meetings
Participants can start recording manually during a meeting, or enable automatic recording beforehand.
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Use Mintues
Lark Minutes is a tool for audio and video transcription. It can boost productivity by helping users effectively manage meeting notes, check back on interview answers, record the entire content of a training session with the touch of a button. It comes with features such as turning content from meetings into searchable shortcuts, highlighting main points, and generating interactive smart notes.
The voice-to-text feature of Minutes allows the Pro or Enterprise plan users to transcribe the recordings, which is dependent on the available storage of your organization.
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Real-time subtitles and translation
Lark Meetings provides real-time speech recognition and translation to help with international collaboration.
- Automatic speech recognition: AI can automatically recognize speech in Chinese, English, and Japanese, and generate real-time subtitles.
- Multilingual translation: The subtitles can be translated into multiple languages and displayed together with the original text.
- History search: See the entire subtitle history at any time during the meeting. Searching, filtering, and copying the subtitle history is also available
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Effects and filters
Lark Meetings offer various effects to enrich the meeting experience.
- Virtual background: You can replace your video meeting background to solve the awkwardness of having a messy background in formal meetings, establish a professional image with a name card in cross-departmental communication, or promote the meeting theme and company culture with a customized background.
- Avatar: You can use an avatar to protect your privacy and create a relaxed meeting atmosphere.
- Touch-up and filters: You can set filter effects for portraits and freely adjust various parameters.
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Meeting lobby
To make your meetings more secure, you can create a lobby for users who do not have joining permissions. People waiting in the lobby can join the meeting once they've been admitted by the host.
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Use polls during meetings
You can use polls to collect opinions during Lark video meetings. Poll results are displayed in real time. Multiple settings are also available for you to customize your poll. For example, you can define single or multiple-choice questions, and you can configure whether the poll results are anonymous.
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Meeting room reservation management
Administrators can set meeting room reservation administrators. Once set up, meeting room reservation administrators can carry out advanced actions, such as reserving, editing, and releasing meeting rooms within their scope, in order to coordinate meeting room resources and improve meeting room usage efficiency.
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Webinars
Maximum number of webinar participants
Lark Webinar is an all-in-one conference platform tool for large and important meetings, such as corporate training, industry summits, and all-hands meetings, providing organizations with huge capacity, sophisticated management, diverse interaction, and convenient analysis. Webinar is available for free on Pro and Enterprise plans for up to 500 participants. If you need more participants, you can contact Support to buy additional Webinar guest spaces.
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Base
Automations
Automations enable you to automate tasks by configuring triggers and the corresponding actions to perform. Whenever data changes meet the trigger conditions, the actions you specified will be performed automatically, taking tedious and repetitive work off your plate. The Starter, Pro, and Enterprise plans support different numbers of automation runs: The Starter plan includes 1,000 automation runs per month; the Pro plan includes 50,000 automation runs per month; and the Enterprise plan includes 500,000 automation runs per month.
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Multiple data source analysis for Base dashboards
When adding or configuring blocks in a Base dashboard, you can select multiple tables as data sources. You can combine relevant data from different tables according to your needs, enabling more comprehensive and in-depth data analysis.
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Row limit for a table
The maximum number of rows supported for a single table is based on your plan. The Starter plan has a limit of 2,000 rows per table. The Pro plan supports up to 20,000 rows per table while the Enterprise plan supports up to 50,000 rows per table.
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Configure advanced permissions
The owner of a Base or collaborators with manage permission can turn on advanced permissions. They can create different roles that can be customized to set who can view and edit specified rows for each table, or specify columns that can be edited. They can also set who can view dashboards, enabling fine-grained permission management and enhanced data security.
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Automated webhook triggers
Base automations support setting "When webhook received" as a trigger condition, expanding the use cases of automations and further integrating external systems with Base data.
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Calendar
Use Round Robin
Round Robin is an automated external appointment service provided by Calendar. It allows you to flexibly assign appropriate team members from a group to participate in meetings. When you have a group of members available for appointments like customer visits, product demos, interviews, or business communications, Round Robin is your best choice.
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Wiki
Create wiki spaces
Wiki is a content management system for organizations that allows teams to gather all relevant documents in one place, improving information dissemination while minimizing the impact of personnel turnover. Up to 10 wiki spaces can be created on the Starter plan while the Pro or Enterprise plans support an unlimited number of wiki spaces.
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Wiki usage data
With the Pro and Enterprise plans, the primary administrator and administrators with Wiki permissions can view the overall usage data for Wiki, including: Wiki activity (number of visitors yesterday, number of visits yesterday, number of new pages added yesterday), growth trends (number of visitors, number of visits, number of new pages created), wiki space usage, page usage within the wiki space, member contribution, and so on. In addition, a wiki space administrator can view the current usage data of their own wiki space, enabling fine-grained management of organization knowledge.
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Messenger
Create group chats
When a task involves multiple people, you can create a group chat and invite relevant members to have a more focused discussion. All members can create group chats. The maximum number of members that can be added to a group chat varies by plan. The Starter plan allows up to 20 members, while the Pro plan allows up to 500 members. If you need to create a larger group chat, you can purchase the Enterprise plan, which supports up to 5,000 members. On the Enterprise plan, you can also create supergroups, with up to 50,000 members.
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Create custom stickers
With Lark, you can create customs stickers and emojis for your organization and use them in Lark Messenger, videos, or other scenarios to personalize your communications and convey your corporate culture.
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For more information, see Admin | Upload and manage custom stickers and Specifications for custom emojis.
Lark Docs
File upload size
The cloud drive supports all file formats. The maximum upload size for a single file varies in different plans. The Starter plan supports uploading a single file with a maximum size of 250 MB. The Pro plan supports uploading a single file with a maximum size of 50 GB. And the Enterprise supports uploading a single file with a maximum size of 100 GB.
For more information on uploading files, see Upload local files and folders and Size and format requirements for uploading or previewing files.
Email
Number of public mailboxes
Administrators can create a public email address so that members can manage emails together and share email information. In addition, with the public mailbox IMAP/SMTP service, you can use Lark's public mailbox to send and receive emails through some external business systems (for example, JIRA). The Starter plan allows you to create up to 20 public mailboxes, while the maximum number of public mailboxes you can create with Pro and Enterprise plans will be the number of your organization members plus 30.
The number of public mailboxes that each member can bind is different. The Starter plan supports binding up to 20 public mailboxes, while the Pro and Enterprise plans support binding up to 60 public mailboxes.
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Email sending limit
Lark Mail limits the number of emails you can send each day to prevent spam and keep accounts secure.
Email quarantine area
Administrators can set up an email quarantine area. Emails identified as spam will be moved to the quarantine area, where administrators can manage blocked emails and reject or approve them as needed.
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Create mail flow rules
Administrators can create mail flow rules in the Lark Admin Console to quarantine emails, reject emails, or modify email subjects and recipients to ensure compliance with the organization's privacy policies.
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Set up inbound routing gateway
An inbound email gateway is a mail server that filters and handles incoming emails before they reach the recipient. It helps to detect and prevent spam, phishing emails, and email viruses. It also scans for harmful attachments and performs other security checks.
Email administrators can set up an inbound email gateway for the organization to further ensure the security of the organization's email environment.
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Set up outbound routing gateway
An outbound email gateway is an email server that filters and verifies all outgoing emails from the organization. Its role is to check the security and compliance of the email content. It also supports advanced functions such as IP address rotation, reputation management, and limitations on the number of emails that can be sent through remote servers at one time.
Email administrators can set up outbound email gateways for organizations to further maintain the information security of organizations.
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Integration and external connections
AnyCross
AnyCross is a robust, accessible solution designed to help organizations seamlessly integrate various applications onto a single unified platform. Featuring a visualized interface, organizations can easily, flexibly, and quickly integrate apps and systems with Lark, build automated processes, and much more.
Features and benefits of different plans are shown in the table below. If you need more flows or other help, contact Support or the Customer Success Manager.
Configure trusted parties
Trusted parties refer to the one-to-one relationships with other organizations of trust. An organization can have multiple trusted parties. A trusted-party relationship allows safe and convenient collaboration between two organizations, as members communicate without needing to first add each other as contacts. Different Lark plans come with different trusted parties quotas. The Starter plan doesn't support trusted parties, while the Pro and Enterprise plans support up to 10 trusted parties.
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Security and administration
Customize administrator roles
There are two types of administrators in the Lark Admin Console: Primary administrators (including organization account creators) and administrators with specific roles. If your organization has a large number of issues to manage or multiple subsidiaries, assigning permissions based on administrator roles makes it easier for administrators to perform their duties and greatly reduces the time it takes to assign permissions. Manager permissions are assigned according to roles. Specific managers can be added under roles. You can create 1 role with the Starter plan, 30 roles with the Pro plan, and up to 300 roles with the Enterprise plan. With all plans, you can add a maximum of 500 administrators.
Advanced permissions
Advanced permissions include managing the visibility of profile page fields, configuring communication/collaboration permissions, and setting search permissions.
- In the Lark Admin Console, administrators can choose which fields of a member's profile page are visible to other members in order to protect sensitive data.
- In the Lark Admin Console, administrators can set communication and collaboration permissions to allow or restrict members from performing certain actions in the Lark app.
- Administrators can configure which results are displayed when a member searches for other members in Lark. For security reasons, many large and medium-sized organizations choose to restrict which members are displayed in search results.
Advanced file management
Administrators with the appropriate permissions can manage all document files within your organization through the Lark Admin Console. Administrators can filter to locate specific files and take actions such as moving, deleting, restoring, or permanently deleting files, either individually or in batches.
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Restore deleted users
If a primary administrator accidentally deletes a member, they can restore the member's account through the Lark Admin Console or Open API within 30 days.
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Enable watermarks
After the administrator enables the watermark functionality in the Lark Admin Console, members will see watermarks in the Lark app, Docs, and the Lark Admin Console. This feature can strengthen internal information management within the organization and prevent screenshots and photo leaks. This feature is only supported in the Pro and Enterprise plans, while the Enterprise plan can set watermarks based on the organizational structure and invisible watermarks, as well as customize watermark content and style.
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For more information, see Admin | Turn on the global watermark and Admin | Set watermarks based on the organizational structure.
Organization culture and customization
Set up Moments
Moments is a place in Lark where you can promote your organizations values, let members express their opinions, and foster open communication between management and front-line workers. Pin important moments to publicize important organization information. Share moments with one click and engage in meaningful exchanges. Members can also like and share moments that others post.
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Set up Custom Workplace
Custom Workplace is a portal for members to access all the essential apps, tools, and information of the organization. With templates, blocks, and editing capabilities, businesses can easily create a personalized workspace that reflects their identity and offers members a seamless one-stop navigation experience.
- Optimized for both desktop and mobile devices to ensure the best user experience.
- Choose from a wide range of components and development solutions to create a workplace that is tailored to your needs.
- Cover all your organization's needs from management, corporate culture, and knowledge, while also improving team efficiency.