customer author

Issac Cheng

Division Director

"Lark is an ever evolving work collaboration tool that delivers tons of value in team communication efficiency as one simple solution"

How Robert Half uses Lark to Connect Teams and Talent

1000+ Employees

Professional Service

Japan

Summary

As one of the world's largest resource consulting firms with over 345 offices globally, the Japanese chapter of Robert Half has been at the forefront of the rise of the new digital economy in recruiting sought-after talent for their customers.

The Challenge

Despite being a global company, Robert Half Japan experienced a lack of coordinated work flows and highly manual processes that resulted from:

  • Disconnected work tools such as separate chat apps and document creation software that were not mobile friendly
  • Manual calendar and room booking processes that were handwritten
  • Lack of a centralised storage system which led to great losses in man hours spent searching and updating important documents

The Lark Advantage

Lark offered a powerful, team-centric platform that suited Robert Half Japan's needs of:

  • Well priced and scalable. Lark's easy to use platform enabled the whole company to be on-boarded on their own and everyone was able to get started right away
  • A centralised online drive for documents, presentations, data, and large files
  • A mobile-friendly cloud based document creation platform that encourages real-time collaboration and supports tables, to-do-lists and polls
  • Lark's auto-translation feature further assisted the Robert Half team to translate chats and documents in real-time without relying on third-party translators

The Result

  • Marked cost savings
  • Greater efficiency in remote working
  • Reported higher rates of team work and collaboration between different departments

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