Looking for a Zoho alternative? We’re here to help.
Zoho offers a vast suite of business tools, from CRM (Customer Relationship Management) to project management. But it’s not the best fit for every team. While it’s packed with features, Zoho can feel overwhelming and complicated—especially if your team doesn’t require all the advanced options.
Steep learning curves, slow support response times, and limited reporting functionality are just a few of the pain points that lead many teams to seek better alternatives.
In this guide, we’ll explore the top Zoho alternatives to help you find the perfect tool for your team’s needs.
What is Zoho?
Zoho is a cloud-based software suite offering an extensive array of business and productivity tools. With over 70 apps, it caters to various business aspects, such as finance, legal, IT, analytics, marketing, and sales.
Zoho CRM and Zoho Projects are among the sought-after apps under the Zoho umbrella, as these are exceptionally useful for project and client management. Its unique ecosystem lets you organize, manage, and monitor every business process.
Some of the things Zoho is capable of are:
Integrations: It works well with popular communication and team collaboration tools, such as Zoom, Slack, and Microsoft Teams.
Customizations: It allows you to map workflows for various niches, projects, and company sizes.
Analytics: Zoho offers analytics and reporting tools that provide overviews of success metrics for your projects, including processes, sales, and customer relationships.
Team collaboration: Through Zoho Projects and Zoho CRM, it supports seamless teamwork, helping your team maximize your potential and achieve synergy.
Automation and task management: Zoho can automate repetitive processes, helping you save time and lessen human error.
While these capabilities have helped Zoho earn its highly regarded reputation, there are some reasons why users might still be looking for alternatives.
For example, you may be dissatisfied with Zoho’s task visibility features or have issues navigating it. Additionally, some users have reported that Zoho’s customer support can be slow to respond, and its pricing can be difficult to understand.
6 best Zoho alternatives
We’ve handpicked the top six Zoho alternatives. Let’s dive into the details so you can find the best project management software to suit your team’s needs.
1. Lark – Best overall alternative

Lark is an all-in-one super app that consolidates every aspect of teamwork into a single platform. It boosts efficiency by combining messaging, virtual meetings, document collaboration, file sharing, project management, and workflow automation, all in one place.
Key features:
Lark Messenger: Chat privately or in groups, @mention colleagues, send files, add custom bots, and schedule messages for different time zones.
Lark Docs: Collaborate in real time by co-editing documents, adding comments, @mentioning teammates, and tracking updates seamlessly.
Lark Meetings: Host audio and video calls, share your screen or documents, and collaborate on an interactive whiteboard. Real-time translation makes global communication effortless.
Lark Calendar: Plan and schedule meetings with ease, view your colleagues' availability, and sync changes instantly with all attendees.
Lark Base: Organize projects, assign tasks, automate workflows, and track progress in real time. Choose from Gantt, Kanban, Gallery, and other views for optimal project visualization.
Pros:
All-in-one collaboration: Combines messaging, video conferencing, document sharing, and project management in one platform.
Lark Base with AI: A no-code data management tool—just input your data, and Lark Base and its AI automation will organize the information.
Generous free plan: You get 11 products for free, allowing you and your business to achieve your goals without spending any of your budget.
Mobile-first design: Lark is designed for mobile use. This means you and frontline workers can communicate and collaborate together on tasks straight from your phones.
Limitations:
Lark has a wide variety of advanced features. However, you may need to visit Lark's YouTube channel and the Lark Help Center to master all the features.
While Lark integrates with many tools, some users may find that certain tools are not yet supported.
Pricing: Free plan available. Paid plans start at $12 per month per user.
2. ClickUp – Best for teamwork management
Considered best for teamwork management, ClickUp is also among the best alternatives to Zoho.

Image Source: clickup.com
Key features:
Task management: ClickUp has customizable tasks, nested subtasks, checklists, and over 35 ClickApps, allowing you to control your task management fully.
Document management: With ClickUp’s Docs feature, you can create, edit, and share documents with your team in real time. You can also add rich editing and update your team members with a visual knowledge base.
Centralized project-related communication: Streamline teamwork with powerful collaboration features, such as comments, proofing, chat, and document sharing. You can also brainstorm ideas with whiteboards.
Real-time updates: No more need for needless meetings; team members can communicate, add, and update tasks in real time.
Automated business processes: Choose over 50 actions, triggers, and conditions to automate routine work and processes. You can also start with a pre-built automation recipe and customize it based on your needs.
Pros:
Releases new features based on customer requests
Highly customizable project management options
A mobile app that allows you to manage your projects on the go
Limitations:
Steep learning curve for beginners.
Lack of language options in ClickUp means Chinese, Japanese, and other language speakers can’t work in their own language.
There are alternatives to ClickUp that have more advanced features.
Pricing: ClickUp offers a free plan for personal use. Paid plans start at $7 per user per month.
3. Scoro – Best for time-tracking tasks within projects
If you’re looking for a project management software that allows you to track time spent on individual tasks, then Scoro might be the one to choose.

Image Source: scoro.com
Key features:
Real-time Gantt chart: This feature lets you track progress, tasks, and dependencies in an always-updated view, lessening manual updates.
Drag-and-drop planner and Kanban task board: The features, calendars, and built-in time tracker enable efficient work prioritization and planning.
CRM: Scoro’s CRM allows real-time tracking of deals and opportunities.
Multi-currency management: Feature for managing purchases, orders, and costs and comparing budget scenarios to actual results.
Reporting and dashboard: Create high-level reports and real-time dashboards for tracking performance and planning for the future.
Pros:
Incorporates project management with time tracking for enhanced productivity
Has project management tools for creating budgets, managing billable work, invoices, and expenses
It has a user-friendly interface
Limitations:
It doesn’t have an in-app chat feature, meaning it’s not a great choice for collaboration needs.
Pricing is relatively high compared to its competitors
Pricing: No free plan available. Paid plans start at $25 per user per month.
4. Basecamp – Best for team collaboration
Basecamp is a project management platform that helps small teams move faster while making progress.

Image Source: basecamp.com
Key features:
Visual dashboard: Basecamp has a straightforward, one-page dashboard for your projects, schedule, and assignments. You can also use Basecamp’s unique take on Kanban, called Card Table, to organize tasks and visually track work that progresses through stages.
Organize and share docs and media files: Basecamp has an organized space to create, share, and discuss docs files and images.
Organize work by assigning tasks and setting due dates: Basecamp’s To-dos feature lets you track work deadlines, responsibilities, progress, and details. It also shows dated to-dos, milestones, and relevant events.
Leave feedback on tasks: Basecamp’s Messages feature offers a centralized place to discuss big topics with your team. It completely replaces project emails.
Chat with team members: With built-in real-time group chat, Basecamp lets you and your team discuss time-sensitive topics and move on.
Pros:
Straightforward visual and user-friendly interface
Features for easy collaboration
Limitations:
Limited customization
Pricing may not suit all business types
Pricing: Free plan available. Paid plans start at $15 per user per month.
5. Pipedrive – Best for sales pipeline management
With Pipedrive, you can track your sales pipeline, manage leads, and automate your entire sales process.

Image Source: pipedrive.com
Key features:
AI-powered automation: Pipedrive offers task automation, one-click contact data collection, webhooks, open API, and an AI-powered sales assistant.
Customizable pipelines: Pipedrive lets you customize pipelines for your specific business needs, letting you manage your sales process more efficiently and keep your team on the right track.
Centralized communication: With its smart features, Pipedrive lets you centralize your communication efforts, connect with your target audience, and move leads through the sales funnel.
Create custom sales reports: Pipedrive lets you create custom sales reports to help you forecast revenue while enabling you to check your sales process and make data-driven decisions.
Goal setting and activity tracking: Manage pipelines by setting goals, tracking activities, and getting insights.
Pros:
Integration with third-party apps
Sales forecasting features
Lead management features
Limitations:
No free plan
There are more advanced sales management tools in the market.
Limited customer support
Pricing: No free plan. Paid plans start at $14 per month.
6. Freshsales – Best for AI-driven sales insights
Freshsales is a customer relationship management (CRM) system that helps you manage your existing and potential customers.

Image Source: support.freshsales.io
Key features:
Predictive insights into sales processes: Freshsales analyzes your previous sales data and predicts your future sales.
Track and manage sales deals: This feature lets you track deals from start to finish, helping you identify bottlenecks and optimize your sales processes.
Centralized customer and lead information database: Freshsales shows a single view of the customer, helping you deliver personalized experiences and improve customer satisfaction.
Automates repetitive sales tasks: You can save time from repetitive tasks, such as data entry, lead scoring, and follow-up emails, and focus more on important tasks.
Keeps track of email interactions with leads and customers: With this feature, you can understand customer behavior and tailor outreach accordingly.
Prioritizes leads based on their interaction and engagement: Freshsales provides predictive insights into sales processes, helping you and your sales team identify trends.
Pros:
Customizable dashboards and user-friendly interface
Real-time notifications
Available mobile app for iOS and Android smartphones
Limitations:
Fewer integrations than its competitors
Users reported inconsistencies with customer support
Pricing: No free plan available. Paid plans start at $15 per user per month.
Why Lark is the best alternative to Zoho
Lark offers a modern, intuitive platform that seamlessly integrates communication, collaboration, and project management, making it the best alternative to Zoho.
A unified platform
Lark combines all essential tools—messaging, video calls, file sharing, cloud storage, project management, and more—into a single, seamless super app. With Lark, there’s no need to constantly switch between apps, saving time and reducing distractions.

Feature-rich plans with cost savings
Lark’s plans provide exceptional value, with a feature-rich free plan that supports up to 20 users and offers 100GB of cloud storage, 1,000 automation runs, and unlimited AI translation for chats, documents, and emails. Lark's free plan also includes enterprise-level search across all messages, files, emails, calendars, and documents, making it an incredibly powerful tool for teams at no cost.
But that’s just the beginning. Lark’s Pro plan unlocks its full suite of collaboration tools, including advanced project management features, seamless video conferencing, unlimited chat history, 15TB of storage, and more.
Curious to see how much you could save by switching to Lark? Try our Savings Calculator.

Built for global communication and collaboration
Lark Messenger lies at the heart of Lark. It takes communication to the next level by integrating tools directly into the chat feed. From sharing emails, scheduling meetings, and replying to approval requests to accessing pinned dashboards and documents, Lark keeps everything organized and actionable in one place.

Lark excels in catering to global teams with its built-in tools for international collaboration. Key features include:
Auto-translation for chat and docs allowing for real-time communication across language barriers
Translate as you type in chat for instant translations
UI supports multiple languages to provide a more inclusive experience
Time zone details for scheduling, ensuring that meetings are scheduled at times that work for everyone
AI transcription for meetings, offering real-time transcriptions and multi-language support to ensure that your meetings are fully documented and accessible, regardless of where team members are located.
Lark's ability to provide global solutions makes it the perfect tool for teams working across different time zones and languages.
Lark Base: The ultimate business tool
For teams looking for a comprehensive solution, Lark Base is the ideal tool. It combines task management, team collaboration, and workflow automation—all in one platform.
Customizable dashboards: Visualize key metrics like sales performance, team productivity, and project milestones in real-time for informed decision-making.
Powerful automation: Automate tasks like creating assignments, sending reminders, and syncing data to reduce manual effort and keep projects on track.
Seamless workflow management: Track your entire project or sales cycle in a single base with 6 custom views including Kanban, Calendar, and Gantt to stay aligned and meet deadlines.
Advanced data management: Customize fields, integrate data from external sources like Excel, and use forms to update records and collect feedback seamlessly.
AI-powered tools: Generate summaries and briefs, and send out automatic notifications to keep you and your team updated on business goals or processes.
Efficient feedback management: Collect customer feedback with forms, convert them into tasks, and stay aligned with customer needs.
Adaptable to any scenario: Whether you need a CRM, a performance management tool, or a system to manage your stores and frontline teams, Lark Base flexes to fit your business needs—no coding required.

Final thoughts on the best alternative to Zoho
When it comes to finding the perfect alternative to Zoho, Lark stands out as the ultimate choice for teams seeking a seamless, all-in-one solution. While Zoho offers a wide range of business tools, its complexity and steep learning curve can slow teams down. Lark, on the other hand, streamlines collaboration by combining messaging, video conferencing, document sharing, and project management into a single, intuitive platform.
What truly sets Lark apart is Lark Base—a no-code data management powerhouse that adapts to any business need. Whether you’re managing projects, tracking payroll, or building customer relationships, Lark Base empowers teams to create custom workflows without the hassle of complicated software. Simply input your data and let Lark Base and its AI do the rest—automating workflows, organizing information, and helping your team work smarter, not harder.
Ready to transform the way you collaborate and manage your work? Try Lark for free today and take your team’s productivity to the next level.