For software developers, product/project managers, or quality assurance analysts, bug tracking software is a bare essential. Effective bug tracking typically involves systematically identifying, documenting, prioritizing, and resolving errors in code.
If you’ve been using more traditional bug tracking tools, you’ve probably noticed that they are typically unintuitive, limited in integrations, and not very flexible, customizable, or scalable for your unique project needs. Thankfully, modern bug tracking solutions tackle these challenges head-on, offering automation, extensive customization options, and state-of-the-art collaboration and communication features.
In this article, we’ll review the best bug tracking tools for 2025, revealing their key features, pricing, and limitations. This should help you choose the most suitable tool for your team.
What Is a Bug Tracking Software and Why Do You Need It?
Software bugs are unavoidable, and it’s difficult for even the most skilled developers to detect every last one before shipping the product. To put this in perspective, Steve McConnell's seminal work, Code Complete, found that even well-developed software typically contains between 1 and 25 errors per 1000 lines of code.
This prevalence of bugs has led to the emergence of modern bug tracking software, which simplifies the process of detecting, logging, and resolving issues in software development projects. These systems are primarily responsible for issue tracking, task management, and team collaboration on a centralized platform.
Using bug tracking software improves productivity through automation, enhances communication and transparency across teams, and speeds up resolution time. Overall, bug tracking software will help your team prioritize, monitor, and manage bugs, making software development more efficient and effective.
Top Bug Tracking Software in 2025
Here are the eight best bug-tracking tools that will help you streamline your team’s workflows:
1. Lark
Image source: Lark
Lark is an all-in-one productivity super app and enterprise-grade team collaboration system that provides a suite of products (such as docs, messaging, forms, slides, and calendars) for organizing and digitalizing your team’s workflows on one platform. Lark Base is one of these products. It is a database and project management tool with an efficient bug tracking template and other complementary features that will simplify and improve your workflow.
While businesses in various industries can use Lark, it is ideal for software developers, quality assurance analysts, and project managers with small/growing teams. Plus, you can use Lark wherever you are because it supports multiple devices and operating systems.
Also, Lark Base offers advanced permission management that allows you to manage rights and permissions to prevent unauthorized parties from tampering with ticket information. Thus, you can be assured of the security and integrity of your data.
Note that you’ll get the best value for your money if you’re looking to take advantage of the other collaboration, team communication, and management tools in its suite.
Key Features of Lark
Centralized bug tracking template: Lark Base helps teams track reported bugs, prioritize fixes, and monitor progress in one centralized location. You can get started quickly with a bug tracking report template, where you can keep all bug reports in one accessible place. This helps to simplify progress monitoring and avoid oversight.
Multi-function platform: Because Lark is a multi-function productivity and collaboration platform, all the products in its suite work seamlessly together. This means your team has everything it needs to create, manage, and release projects collaboratively on one platform without relying on a third-party app for bug-tracking or other project management needs.
Real-time collaboration: With Lark, multiple users can log, edit, and track bugs simultaneously, allowing you to collaborate with your team in real-time. You’ll be able to assign tasks and update bug statuses as they are being addressed. Also, Lark’s instant messaging and video conferencing tools will allow your team to discuss bugs and propose solutions in real time.
Automated and customized workflows: Lark Base’s automations streamline issue management by employing intelligent notification workflows. When problems arise, it automatically alerts relevant team members, ensuring timely responses and quick resolution. This automated feedback loop significantly improves the overall bug tracking efficiency. Also, you can customize your team’s bug tracking workflow to ensure that it meets team and project requirements.
Customizable views: Lark Base can be tailored to your team’s specific needs. For example, you can add all the bug tracking details on a table and visualize the information in different views. This includes the Gantt view, which arranges the bugs based on a timeline.
Limitations of Lark
Limitless customization options may be overwhelming for new users. However, you can leverage the Lark Help Center or YouTube channel to smoothen the learning curve.
Pricing Plans
Starter: Free
Pro: $12/user/month
Enterprise: Custom pricing; contact sales
Reviews
G2: 4.5/5
Capterra: 4.4/5
2. Jira
Image source: Jira
Jira is well-known for its exceptional bug-tracking capabilities. It provides a comprehensive platform for capturing, tracking, and resolving bugs, making it great for Agile and DevOps software development teams and organizations. This tool is the perfect fit if you require meticulous issue tracking and management with options for workflow customization and advanced integration capabilities.
Key Features of Jira
Real-time bug reports on a unified platform: Jira provides a centralized platform for detecting, recording, and resolving bugs, which allows you to assign tasks to the responsible team members. Jira’s real-time notifications will notify your team members throughout the process, from detection to resolution, ensuring everyone is on board.
Scalable and customizable workflows: Jira facilitates the creation of custom workflows for multiple types of issues. After evaluating your team’s capacity and needs, you can manage and customize workflows to track, prioritize, manage, and resolve bugs effectively and efficiently.
Automation features: Jira provides automation features that help to reduce repetitive manual tasks, which, in turn, increases efficiency and productivity. These features can automatically assign bugs to responsible personnel, refresh bug statuses, and even send progress notifications to team members.
Limitations of Jira
The learning curve may be steep for non-developers.
It can be costly for larger teams requiring extensive features.
Pricing Plans
Free: $0
Standard: $7.53/user/month
Premium: $13.53/user/month
Enterprise: Custom pricing
Reviews
G2: 4.3/5
Capterra: 4.4/5
3. ClickUp
Image source: ClickUp
ClickUp is a versatile and comprehensive project management software that offers multiple functionalities, including task management, bug tracking, and team collaboration tools. While it is ideal for teams of all sizes across numerous industries, it is typically used by quality assurance analysts, software engineers, and any organization seeking a flexible and scalable solution for bug tracking.
Key Features of ClickUp
Centralized bug tracking and reporting: ClickUp provides a streamlined platform for logging and monitoring errors or bugs during software development or project management.
Optimized collaboration: ClickUp’s collaboration tools allow your team to work on squashing different bugs simultaneously without disrupting the general workflow. This cross-functional collaboration and real-time communication helps your team deliver error-free products faster and more efficiently.
Customizable views: ClickUp offers five view options for managing and prioritizing bugs. These include the list, board, workload, form, and timeline views. Using pre-built custom fields, you can also add important details like progress percentage bars and bug statuses.
Limitations of ClickUp
It is so feature-dense that it could be overwhelming to less accustomed users.
Some users report lags and glitches, especially with large projects or extensive customizations.
The higher cost of premium tiers could be too expensive for small businesses.
Pricing Plans
Free Forever: $0
Unlimited: $7/user/month
Business Plan: $12/user/month
Enterprise Plan: Custom pricing
Reviews
G2: 4.7/5
Capterra: 4.6/5
4. Bugzilla
Image source: Bugzilla
Bugzilla is a free, open-source bug tracking software with powerful and actively maintained defect management capabilities. Bugzilla was developed by Mozilla, a trusted open-source web browser, which gives it reasonable credibility. It is used by major world leaders in technology, including NASA and IBM, and would serve you best if you’re looking for a straightforward bug tool without extensive customization options.
Key Features of Bugzilla
Open-source bug tracking and management: Bugzilla allows users to input, edit, track, and fix new and existing bugs with pre-built fields such as the Product, Component, Version, Status, and Report fields. You’ll be able to track any changes made on Bugzilla through email notifications.
Advanced search functionality: Bugzilla has advanced search capabilities that allow users to search for information using filters that tailor searches based on time, priority, and other specifications. When you search for bugs, you’ll get results in multiple formats besides the basic HTML layout, such as Atom or iCalendar.
Advanced reporting tools: Bugzilla also provides cutting-edge reporting tools, which you can use to create various types of bug tracking charts, including line graphs, bar graphs, and pie charts. The best part is that you can export these reports as CSV to view them in a spreadsheet. You can also schedule these reports to be sent to any specified user at any time, even as often as every 15 minutes.
Limitations of Bugzilla
Bugzilla’s low customizability could limit its flexibility and scalability.
The tool has been criticized for being unintuitive to non-technically inclined users.
Pricing Plans
Bugzilla is free to use and doesn’t charge licensing fees.
Reviews
G2: 3.9/5
Capterra: 4.1/5
5. Zoho
Image source: Zoho
Zoho is an intuitive and beginner-friendly cloud software for businesses that provides a competent, collaborative bug tracking tool. It is renowned for its simplicity, speed, and scalability, which makes it ideal for startups and small businesses. Overall, Zoho is a decent choice if you need a cloud-based bug tracking solution with a short learning curve.
Key Features of Zoho
Customizable bug tracking and reporting: Zoho BugTracker allows users to easily record and track bugs by creating custom views. You can choose to optimize your report view to focus on the most time-sensitive bugs, ensuring that high-priority issues are attended to promptly.
Team collaboration: Zoho enables you to use interactive modules like Forums or Discuss to check in with your team and schedule meetings. These features foster hitch-free communication and collaboration among team members while resolving bugs.
Automated processes: With Zoho’s bug tracker, you can set up automations to provide process updates. For instance, automating service level agreements (SLAs) to meet client targets guarantees that bugs are resolved within the agreed-upon timeframes.
Limitations of Zoho
Zoho may lack advanced customization options for large teams.
Storage space on the free plan is very limited.
Pricing Plans
Free: $0
Standard: $3/user/month
Premium: $7/user/month
Reviews
G2: 4.4/5
Capterra: 4.7/5
6. GitHub
Image source: GitHub
GitHub is a web-based platform built around the open-source version control system Git. It allows developers and teams to host repositories, track issues, manage projects, and collaborate on both open-source and private code. Overall, GitHub’s built-in issue tracking, ease of use, flexibility, and integration with a wide range of developer tools makes it a convenient choice for managing bugs.
Key Features of GitHub
Issue tracking: GitHub Issues allows you to manage and track bugs, new features, and tasks in one place. Issues can be broken down into sub-issues, labeled, and filtered, helping teams maintain a clear hierarchy of work. You can create issues from the repository or a line of code, and you can even convert comments into issues.
Integrated collaboration tools: GitHub supports real-time collaboration among team members by allowing them to track and discuss issues. You can assign issues to team members, set milestones, add labels, and propose and review changes in issues.
Advanced project management: GitHub Projects integrates with Issues to plan and track work on GitHub. Not only will you have access to automated and customizable workflows that simplify project and issue management, but you’ll also be able to visualize large projects as tables, boards, or roadmaps, depending on your preference.
Limitations of GitHub
The interface, while powerful, may be complicated for new GitHub users.
Lacks advanced features for complex workflow customization.
Pricing Plans
Free: $0
Team: $4/user/month
Enterprise: $21/user/month
Reviews
G2: 4.7/5
Capterra: 4.8/5
7. Asana
Image source: Asana
Asana is cloud-based work management software that helps teams collaborate and communicate to plan and execute projects. It provides an intuitive bug-tracking template with ample customization options for organizing and managing bug tracking within larger project workflows. Asana is best suited for project/product managers and quality assurance teams looking for a flexible, scalable, and user-friendly bug-tracking solution.
Key Features of Asana
Bug tracking template: Asana’s ready-to-use bug tracking template streamlines the process by allowing you to record and track bugs in the same place easily. You can create custom views or fields to highlight and prioritize the most time-sensitive or critical bugs, ensuring they are addressed promptly.
Automated workflows: With Asana, you can automate time-consuming or repetitive processes so your team can solve issues faster and more efficiently. For instance, you could create automation rules that assign bugs to the relevant team members and add a deadline. This makes it easier to scale and apply error-proof processes across your organization.
Proofing and collaboration: Asana features like comments and mentions allow for effective collaboration and teamwork. The platform’s proofing feature is one of its strongest collaboration tools. This tool lets stakeholders review images or attachments by leaving feedback and comments for team members.
Limitations of Asana
Asana’s interface may require a learning curve for more complex workflows.
Most key features are only available on the premium plan, which can be pricey.
Pricing Plans
Personal: $0
Starter: $10.99/user/month
Advanced: $24.99/user/month
Enterprise/Enterprise +: Custom pricing
Reviews
G2: 4.4/5
Capterra: 4.5/5
8. Trello
Image source: Trello
Trello is a project management software that offers pre-built bug tracking templates for monitoring and resolving issues. It is best for small to mid-sized teams who value simplicity in their bug tracking workflows. It has a very user-friendly interface and offers customization options in its templates to help you tailor the bug tracking solution to your project or team's needs.
Key Features of Trello
Customizable bug tracking templates: Trello provides pre-built bug tracking templates, which will help your team easily log, track, prioritize, and resolve bugs. You can add custom fields and labels like "Priority" or "Date Reported" for more structured and tailored bug reporting and tracking.
Automated processes: By automating tasks and processes relating to bug tracking, you’ll be speeding up your team’s workflow. You can automate tasks like assigning bugs to appropriate team members when priorities are set or auto-filling fields like the “Date Reported” field when an issue is created.
Integrated forms for logging bugs: By integrating Trello Forms with the bug tracking template, Trello allows you to easily create a form for team members to log bugs they spot as they test the product. You can include custom fields on this form and a section for attachments so that screenshots and other data supporting the bug report can be included.
Limitations of Trello
Scaling up for complex workflows can be challenging.
Limited options for setting roles and permissions.
Pricing Plans
Free: $0
Standard: $5/user/month
Premium: $10/user/month
Enterprise: $17.50/user/month
Reviews
G2: 4.4/5
Capterra: 4.5/5
How to Choose the Best Bug Tracking Software
Before you select the best bug tracking software, you must consider certain factors to ensure the tool adequately meets your specific needs.
Understand Your Needs: Start by defining your specific needs. How large or small is your team? What’s your budget? Does your project have certain technical requirements? What are your bug tracking pain points? Understanding your needs helps narrow your options to those that provide solutions to your team’s unique challenges.
Evaluate Key Features: After identifying your needs, look for tools with features that meet them. Essential features to consider generally include automation, real-time collaboration and communication tools, customizable workflows, and advanced analytics and reporting. Finally, ensure the software integrates seamlessly with third-party tools your team already uses.
Consider User-Friendliness: It’s always a good idea to opt for bug tracking software with a user-friendly interface, especially if you’re a beginner. You can tell a platform is user-friendly when it features drag-and-drop functionality, customizable dashboards, and easy navigation to enhance the user experience. We recommend taking advantage of free plans and trials to test the interface before committing.
Scalability and Flexibility: It’s important to select bug tracking software that is scalable enough to grow with your team and flexible enough to adapt to evolving workflows over time. This ensures that the software can handle an increasing number of users and projects without compromising performance.
Customer support: Prioritize bug tracking tools with reliable and responsive customer support. Settle for platforms that offer multiple support channels, such as live chat, email, and phone support. Also, check for a help center that addresses users’ frequently encountered challenges.
Get Started with an All-in-One Bug Tracking Software for Free
Modern bug tracking software is crucial for streamlining workflows and boosting team productivity and efficiency. With intuitive templates, real-time collaboration, customizable views, and elaborate dashboards, all-in-one tools like Lark stand out as the best option for general needs.
Ready to transform how your team tracks and resolves bugs? Whether you're leading a startup or managing enterprise-wide projects, see how Lark can streamline your workflow. Get started with a free Lark demo today and discover why teams choose Lark for faster, more efficient bug tracking.
Bug Tracking Software FAQs
Which tool is best for bug tracking?
The best bug tracking tool depends on your specific needs. Lark, Jira, and ClickUp are top choices for software developers, project managers, and quality assurance analysts. If you’re looking for an all-in-one project management and bug-tracking solution, Lark is your best bet.
Can I use Lark Base for bug tracking?
Yes, you can create a blank base to start from scratch or get started quickly with a bug tracking report template to track and manage bugs. You can easily collaborate with your team, update the bug status, and ensure that all bugs are fixed promptly and effectively.
What does bug tracking software do?
Typically, bug tracking software is designed to visualize, record, track, and manage bugs to ensure they are resolved promptly and efficiently. Modern bug tracking software usually incorporate communication, collaboration, and automation features to simplify this process further.
Can Lark be used for project management?
Yes, Lark is a productivity suite that offers project management capabilities with collaboration, communication, and automation features. A core product of the suite is Lark Base, a data management application that allows teams to manage tasks, track progress, and collaborate in real-time.
Can I use Lark for debugging in game development?
Yes, you can use Lark for debugging in game development. Lark excels at helping game development teams streamline their workflow, identify and fix bugs quickly, and deliver high-quality games on time.
