Return to Customer Stories

Return to Customer Stories

Professional Services

With Lark, iB Netx & iB Academy Trains Business Leaders to Level-up Their Financial Skills

For Malaysia-based iB Netx & iB Academy, the goal is to empower business leaders with knowledge of key accounting practices to foster a sense of self-sufficiency without needing to rely on external consultants.

Stanley Ng

Founder & CFO

"As a business coach and as a consultant, we are able to improve our workflow greatly thanks to Lark’s cloud-based approach. This quicker, more engaging moment-to-moment interaction is something we are very excited about."

Company Profile

iB Netx & iB Academy seeks to empower business leaders by training them in some of these practices to give these leaders the skills needed to meet and plan for their financial goals.

Industry

Professional Services

Industry

Professional Services

Company Size

100+

Company Size

100+

Location

Malaysia

Location

Malaysia

The Challenge

  • A lack of centralized cloud storage for important documents

  • A need for a reliable video conferencing solution that worked as well on mobile as it does on PC

  • iB Netx & iB Academy’s clientele mainly consists of SME’s and therefore have a need for accounting support quickly and often through mobile

  • The need for a robust, all-in-one method to communicate and work with external parties


The Lark Advantage

  • Lark’s powerful cloud drive feature allowed iB Netx & iB Academy to gain instant access, anytime, to key documents on the cloud.

  • With Lark’s mobile app, the team was able to offer real 24/7 support to clients and at the same time, work remotely.

  • Lark was able to streamline highly manual processes and allow iB Netx & iB Academy to provide better service to clients.


The Result

  • iB Netx & iB Academy have recorded an uptick of 33 percent in customer engagement since employing Lark.

  • Better communication between different teams

  • Greater cost savings as all the tools needed were bundled in one package 

  • Faster access to documents let the team work more efficiently

This could be you!

Contact us to get a customized demo today

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries

Lark, bringing it all together

All you need is the Internet and Lark.

Product

Pricing

Alternatives

Compare

Solutions

Use Cases

Resources

Templates

Security

Join Us

Build with Us

Language

English

© 2024 Lark Technologies Pte. Ltd.
Headquartered in Singapore with offices worldwide.