When it comes to investing in work management software, pricing is a crucial factor that can significantly impact your organization's budget and overall return on investment. Many businesses seek reassurance that their chosen platform not only meets their project management needs but also offers excellent value for money. If you've been searching for “Smartsheet pricing,” you may have noticed that the software starts at $9 per user per month, with a free edition available for individuals with limited functionality.
However, the question remains: does Smartsheet provide the best return on your investment? While Smartsheet has gained popularity for its versatile features and user-friendly interface, it’s essential to explore other options that may offer even better value. In this guide, we will examine the various pricing tiers of Smartsheet, highlight the features included in each plan, and introduce Lark as a powerful and cost-effective alternative. By the end of this article, readers will have a clearer understanding of which Smartsheet plan is best suited for their organization, and which tool best aligns with their organizational needs and budget.
What is Smartsheet?

Image source: smartsheet.com
Smartsheet is a cloud-based project management and collaboration tool designed to help teams plan, track, and manage work. It combines the familiarity of a spreadsheet interface with powerful project management features, making it accessible for users of all skill levels. Smartsheet allows teams to create project plans, assign tasks, set deadlines, and monitor progress in real-time.
One of the key features that contribute to Smartsheet's popularity among teams is its flexibility. Users can customize their sheets to fit specific workflows, whether managing a simple task list or a complex project with multiple dependencies. Additionally, Smartsheet offers robust collaboration tools, enabling team members to communicate, share files, and provide updates seamlessly.
Smartsheet serves a diverse user base across various industries, including IT, marketing, construction, and healthcare. Its adaptability makes it suitable for small businesses, large enterprises, and everything in between. With a focus on enhancing productivity and collaboration, Smartsheet has positioned itself as a leader in the project management software market.
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Overview of Smartsheet pricing plans
When it comes to Smartsheet pricing, the platform offers several tiers to accommodate different organizational needs. Understanding these pricing plans is crucial for selecting the right option for a team. Here’s a brief overview of the available plans:
Pro plan: This plan is designed for small teams and includes essential features for project management. It provides users with the ability to create and manage projects, collaborate with team members, and access basic reporting tools.
Business plan: The Business plan is tailored for larger teams and organizations that require more advanced features. It includes everything in the Pro Plan, plus additional functionalities such as enhanced reporting, automation capabilities, and integrations with other tools.
Enterprise plan: For organizations with complex needs, the Enterprise plan offers customization options and scalability. This plan is ideal for large teams that require advanced security features, dedicated support, and the ability to manage multiple projects across departments.
Advanced work management: This plan is designed for teams that need advanced project management capabilities. It includes features such as resource management, portfolio management, and advanced analytics, making it suitable for organizations that manage multiple projects simultaneously.

Image source: smartsheet.com
The next section will dive deeper into the specifics of each Smartsheet pricing plan, exploring the features included and the ideal user scenarios for each option.
Understanding Smartsheet pricing
When selecting the right project management tool, understanding the pricing structure is crucial. Smartsheet offers several pricing plans tailored to different organizational needs, and knowing what each plan includes can aid in making an informed decision. This section takes a closer look at the four main pricing tiers offered by Smartsheet.
Pro plan
The Pro plan is designed for small teams or individuals who need essential project management features without the complexity of more advanced tools. This plan includes:
Basic project management features: Users can create and manage projects using a familiar spreadsheet interface, making it easy to track tasks, deadlines, and progress.
Collaboration tools: Team members can share sheets, comment on tasks, and attach files, facilitating seamless communication.
Reporting capabilities: Basic reporting features allow users to generate insights into project performance.
The Pro plan is priced at $9 per member per month when billed annually, accommodating teams of 1 to 10 members with unlimited viewers. This plan is ideal for small teams or startups looking to manage projects efficiently without incurring high costs. Users benefit from unlimited sheets, forms, and reports, as well as access to Gantt, grid, board, and calendar views. Additionally, the plan includes rich formulas and allows for 250 automations per month, enhancing overall productivity.
Business Plan
The Business Plan is tailored for larger teams or organizations that require more robust project management features. This plan includes all the functionalities of the Pro Plan, along with several advanced capabilities:
Advanced reporting and analytics: Users can create custom reports and dashboards, providing deeper insights into project performance and facilitating informed decision-making.
Automation features: The Business Plan allows users to automate repetitive tasks, significantly saving time and reducing the risk of manual errors.
Integrations with other tools: This plan supports integrations with popular applications such as Salesforce, Jira, and Microsoft Teams, enhancing collaboration across different platforms.
Team workload tracking: Users can monitor team workloads to ensure optimal resource allocation and prevent burnout.
The Business Plan is priced at $19 per member per month when billed annually, catering to teams of 3 or more members with unlimited guests and viewers. This plan is ideal for medium to large teams seeking advanced project management capabilities, enhanced collaboration tools, and the ability to align people, projects, and programs effectively. Additional features include unlimited automations and 1 TB of attachment storage, further boosting productivity and efficiency.
Enterprise plan
The Enterprise plan is specifically designed for organizations with complex project management needs. It includes all the features of the Business plan, along with several advanced functionalities:
Customization options: Organizations can tailor the platform to fit their specific workflows and processes, ensuring that the tool aligns perfectly with their operational requirements.
Enhanced security features: This plan incorporates advanced security measures, such as SAML-based single sign-on (SSO) and user provisioning, to ensure that sensitive data is well-protected.
Dedicated support: Enterprise users benefit from priority support, which includes a dedicated account manager to assist with onboarding and address ongoing needs effectively.
Work insights: Users gain access to detailed analytics and insights into team performance and project progress, enabling data-driven decision-making.
AI features: The plan includes AI-driven formulas, texts, and charts to enhance productivity and streamline processes.
Pricing for the Enterprise Plan is customized based on the organization’s size and specific requirements, making it a flexible option for large enterprises that need scalability and extensive customization. This plan is ideal for organizations looking to build complex solutions while ensuring company-wide security and control. Additionally, it offers unlimited attachment storage and directory integrations, further enhancing its value for large teams.
Advanced Work Management
The Advanced Work Management plan is specifically designed for teams that manage multiple projects simultaneously and require sophisticated project management capabilities. This plan includes all the features of the Enterprise Plan, along with several additional functionalities:
Resource management tools: Users can effectively allocate resources across various projects, ensuring balanced workloads and optimal utilization of team members.
Portfolio management: This feature enables organizations to oversee multiple projects in a single view, simplifying the process of prioritizing initiatives and allocating resources accordingly.
Advanced analytics: Users gain access to comprehensive analytics that allow them to track project performance in detail, facilitating data-driven decision-making.
The pricing for the Advanced Work Management plan is customized based on the specific needs of the organization, making it a flexible solution for those requiring extensive project management capabilities. This plan is ideal for organizations aiming to manage large-scale portfolios of work while ensuring seamless connectivity across their systems. Additional features include:
Control center: A centralized hub for managing projects and resources.
Dynamic view: A customizable view that allows business owners to share information with the appropriate individuals at the right time, whether for viewing or editing purposes.
Data shuttle: A tool for transferring data between different systems efficiently.
Salesforce and Jira connectors: Integrations that enhance collaboration and data sharing between platforms.
DataMesh: Reduce typos, eliminate duplicate data entry, and minimize unnecessary work by mapping data across large sheets and reports.
Calendar app: A tool for scheduling and managing project timelines.
Pivot app: An application for creating pivot tables and analyzing data.
Premium support: Enhanced support services to assist organizations with their project management needs.
This plan is perfect for organizations seeking comprehensive solutions to manage complex projects and portfolios effectively.
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Who is Smartsheet best for and which plan should you choose?
Smartsheet is a versatile project management tool that caters to a wide range of users, making it suitable for various teams and industries. Understanding who can benefit the most from Smartsheet and which plan to choose is essential for maximizing its potential.
Ideal users of Smartsheet
Small to medium-sized teams: Smartsheet is particularly beneficial for small to medium-sized teams that require a straightforward yet powerful project management solution. These teams often need to manage multiple projects simultaneously while maintaining effective communication and collaboration. For such teams, the Pro Plan is an excellent choice. It provides essential project management features, collaboration tools, and basic reporting capabilities at an affordable price of $9 per user per month when billed annually.
Marketing and creative teams: Marketing and creative teams often work on campaigns that require coordination among various stakeholders. Smartsheet’s collaborative features, such as real-time updates and file sharing, make it an ideal tool for these teams. The Business plan, priced at $19 per user per month, offers advanced reporting and automation features that can help marketing teams streamline their workflows and improve campaign tracking.
Project management professionals: For project managers overseeing complex projects with multiple dependencies, Smartsheet provides the necessary tools to manage resources, timelines, and budgets effectively. The Enterprise plan is best suited for larger organizations or project management professionals who need advanced security features, customization options, and dedicated support. This plan allows for scalability and is tailored to meet the specific needs of larger teams.
Construction and engineering teams: Teams in the construction and engineering sectors often deal with intricate project timelines and resource management. Smartsheet’s Advanced Work Management plan is ideal for these teams, as it includes features like resource management tools and portfolio management capabilities. This plan allows organizations to manage multiple projects in one view, ensuring that resources are allocated efficiently and projects are completed on time.
Choosing the right plan
When selecting a Smartsheet plan, it is crucial to assess the specific needs of the team and the complexity of the projects being managed. For small teams or those just starting with project management, the Pro Plan offers a cost-effective solution with essential features. As teams grow and require more advanced functionalities, upgrading to the Business Plan can provide the necessary tools for enhanced collaboration and reporting.
For organizations with complex project management needs, the Enterprise Plan offers customization and scalability, while the Advanced Work Management Plan is tailored for teams managing multiple projects simultaneously. By carefully evaluating the team's requirements and selecting the appropriate plan, organizations can leverage Smartsheet to improve productivity, collaboration, and overall project success.
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Comparing Smartsheet with Competitors
When evaluating project management tools, it is essential to compare Smartsheet with other popular options such as Monday.com, Asana, and Trello. Each of these platforms offers unique features and pricing structures, making them suitable for different types of users and projects.
Brief comparison with other project management tools
Monday.com
Monday.com is known for its visually appealing interface and customizable workflows. It offers a range of templates and automation features, making it easy for teams to set up and manage projects. However, its pricing can be higher than Smartsheet, especially for larger teams, with plans starting at around $10 per user per month. While Monday.com excels in visual project tracking, it may lack some of the advanced reporting and resource management features that Smartsheet provides.
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Asana
Asana is a widely used project management tool that focuses on task management and team collaboration. It offers a free tier with basic features, making it accessible for small teams. Paid plans start at $10.99 per user per month. Asana is particularly strong in task assignment and tracking, but it may not offer the same level of customization and flexibility as Smartsheet, especially for complex project management needs.
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Trello
Trello utilizes a card-based system for project management, which is intuitive and easy to use. It is ideal for teams looking for a simple, visual way to manage tasks. Trello offers a free version, with paid plans starting at $5 per user per month. However, Trello's simplicity can be a limitation for teams that require more advanced features, such as detailed reporting and resource management, which Smartsheet excels at.
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Comparing Smartsheet with Lark
When evaluating project management tools, it’s crucial to compare options to identify the best fit for your team. This section highlights the strengths of Smartsheet and Lark, two popular project management and collaboration platforms.
Strengths of Smartsheet
Smartsheet is known for its robust project management capabilities. Here are some of its key strengths:
Familiar interface: The spreadsheet-like interface is intuitive and user-friendly, making it accessible for users of all skill levels.
Integration capabilities: It integrates with a wide range of applications, enhancing functionality and allowing teams to work within their preferred tools.

Image source: smartsheet.com
Strengths of Lark
Lark offers a unique set of features that may be more appealing to certain users:
Real-time collaboration tools: Lark emphasizes seamless collaboration with built-in features like chat, video conferencing, and document sharing, all integrated into the platform.
User-friendly design: Lark’s interface is designed for ease of use, making communication and collaboration straightforward for teams.
Customization: Lark allows for extensive customization of sheets and workflows, which is beneficial for teams with unique processes.
Cost-effective solutions: Lark provides competitive pricing, including a free tier with essential features, making it an attractive option for startups and small businesses.

Pricing Comparison
Pricing is a significant factor when comparing Smartsheet and Lark. Smartsheet’s pricing plans are structured based on user needs, while Lark offers a more straightforward pricing model that may appeal to smaller teams.
Smartsheet: Starts at $9 per user per month for the Pro Plan, with additional features and higher pricing tiers for larger teams.
Lark: Offers a free tier with essential features, making it an attractive option for startups and small teams. Paid plans are also available at competitive rates.

Why Choose Lark Over Smartsheet?
Lark may be a better fit for organizations that prioritize collaboration and communication. Lark’s integrated tools provide a more seamless experience for teams that rely heavily on real-time communication and document sharing.
Additionally, Lark offers superior data consistency and flexibility in view switching, enabling users to access structured data effortlessly. Unlike Smartsheet, where view transitions require specific conditions, Lark Base allows for quick one-click view changes, enhancing usability.
Lark's multifunctional dashboards surpass Smartsheet's capabilities by supporting multiple data sources and providing interactive visualizations.
Furthermore, Lark's AI features enhance productivity by offering intelligent insights and automated functionalities, which are not as comprehensive in Smartsheet.

Ultimately, the choice between Smartsheet and Lark depends on the specific needs and workflows of your team. If project management is the primary focus, Smartsheet’s robust features may justify the investment. However, if collaboration and ease of use are critical, Lark’s user-friendly design and integrated tools could be the superior option for your organization.
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Frequently asked questions about Smartsheet pricing
What is included in the Smartsheet free trial?
Smartsheet offers a free trial for new users, allowing exploration of the platform and its features without any commitment. The trial typically lasts for 30 days and includes access to all features available in the Pro Plan.
Can users switch plans later?
Yes, Smartsheet allows users to switch between plans as their needs change. If a team requires more features or users, upgrading to a higher plan is possible at any time.
Are there discounts for annual billing?
Yes, Smartsheet offers discounts for users who choose to pay annually instead of monthly. This can lead to significant savings over time, especially for larger teams.
Is customer support included in all plans?
Customer support is available for all Smartsheet users, but the level of support may vary based on the plan. Enterprise users receive priority support, while Pro and Business Plan users have access to standard support.
Conclusion
Understanding Smartsheet pricing is essential for making informed decisions about which plan is right for an organization. With options ranging from the Pro Plan for small teams to the Enterprise Plan for larger organizations, Smartsheet offers flexibility to meet diverse project management needs.
When evaluating options, it is important to consider specific requirements, including collaboration, project complexity, and budget. Whether choosing Smartsheet or exploring alternatives like Lark, the right tool can significantly enhance project management processes and drive team success.
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