Effective Date: March 14, 2024
These service terms govern your use of Lark Help Center AI Assistant("Service Terms"). BY USING LARK HELP CENTER AI ASSISTANT, YOU EXPRESSLY ACKNOWLEDGE AND CONSENT TO THE SERVICE TERMS. Capitalized terms not defined here will have the meanings in the and , the Lark Acceptable Use Policy, as applicable (collectively, “Agreement”). If there is a conflict between the Service Terms and your Agreement, the Service Terms will prevail.
Lark Help Center AI Assistant is powered by large-scale, generative AI models from a third party. Your Input and Data will be processed by us for providing our Services to you and for the purposes disclosed in our Privacy Policy. View Privacy Policy | Lark. You may share your experience with us by labeling thumbs down or thumbs up on each Output and submitting feedback to us. (collectively, "Feedback"). By sending us Feedback, you acknowledge and agree that the Feedback, Input, Output, and user information concerned will be temporarily stored and processed by us in the as the source to improve our Lark Help Center AI Assistant.
The Services are intended for and should only be used by adults (persons who meet the legal consent age in each applicable jurisdiction) and not children or minors. Please DO NOT USE Lark Help Center AI Assistant if you are under the legal consent age.
When using Lark Help Center AI Assistant, you shall comply with the terms below:
- We encourage you to always check your commands before sending because the Input and Data which will be processed and shared might include your sensitive or confidential data.
- As Lark Help Center AI Assistant delivers machine-generated content, the Output may be inaccurate, not up-to-date, offensive, false or even biased or otherwise improper. You remain solely responsible for the use of Lark Help Center AI Assistant. You should always check and verify the Output and should not rely on the Output as professional advice or for other purposes.
- You should use Lark Help Center AI Assistant in accordance with applicable laws and subject to third party rights (e.g., copyright, privacy). You may not use Lark Help Center AI Assistant in a way that infringes, misappropriates or violates any person’s rights. You must also comply with agreements, terms, code of conducts or other rules and guidelines published by Lark in connection with your use of Lark Help Center AI Assistant.
- You understand that Your use of Lark Help Center AI Assistant, providing Input to and obtaining Output via Lark Help Center AI Assistant might be subject to the laws and regulations of export controls and sanctions laws (collectively "Trade Control Laws") where the generative AI models are hosted and where the Input and Output might occur. You recognize that you are solely responsible for complying with all applicable Trade Control Laws. You may not use Lark Help Center AI Assistant in or for the benefit of, or exported, re-exported, or transferred (a) to or within any country subject to comprehensive sanctions under Trade Control Requirements Laws; (b) to any party identified on OFAC’s list of Specially Designated Nationals (“SDN List”); or (c) to any party owned or controlled by any person on the SDN List.
- Lark Help Center AI Assistant may be interrupted and may contain errors. We commit no service levels for Lark Help Center AI Assistant.
- Lark Help Center AI Assistant is powered by a third-party vendor's chat generative model. When you use our Service, we will share your Input and Data with the Microsoft Azure Open AI Service. See more about Microsoft Azure Open AI Service's data privacy and security practices Data, privacy, and security for Azure OpenAI Service - Azure Cognitive Services.
OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.