Send sales reports to groups - Base automated workflow use case

Send sales reports to groups - Base automated workflow use case

5 min read
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Base's automated workflow offers diverse color options, Markdown formatting, and adding images, so you can craft striking and informative card messages that are automatically sent to private and group chats.
I. Intro
Base's automated workflow enables you to automate the sending of messages to private and group chats, with wide-ranging customization and style options. With these tools, you'll not only be able to design messages that grab attention, but also dramatically boost communication efficiency.
  • Customize the design: Select a background color for the heading and add an image to the body by referencing it from a table.
  • Highlight key content: Add text color or use bold, italics, and other formats with Markdown to emphasize key points.
  • Add buttons: Add up to three buttons at the bottom to redirect users to where they need to go.
Card message features
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image.png
II. Use case
You can set up an automated workflow to send a message to a group when a team member closes a housing contract. The team member simply needs to fill out the key details in a base form, and a card message will then be automatically sent to the specified group chat.
1. Create a form
  • Create a new form view to collect members' contract details. In the example below, a new form view is created from Contract Summary List.
  • Enable link sharing, copy the link, and send it to your team members.
For more details, see Use Form View in Base
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2. Build an automated workflow
Set trigger condition
To send a message to a group chat when a member submits new contracts through the form, select When adding a new record as the trigger condition.
Set actions
To send a message that contains Lookup and formula fields, select Find records as the trigger action.
  • Find records: Select the table where new records are added, then select Record added in step 1. Under Find records based on, select the Lookup and formula fields, which are Region, City, and Branch in the example below.
Click Add action.
  • Send a Lark message: Select Groups, then select the group chat you want to send the messages to. Enter the heading and set the background color and draft your message. You can add an image to the body by referencing an attachment field in the table and use Markdown to format the message.
  • Add buttons: Turn on Add a button at the end to add buttons that redirect users to a different page (For example, contract information registration form, dashboards, and so on).
After configuring these settings, save and enable the automated workflow.
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3. Create a dashboard
When summarizing sales data at the end of a month or quarter, dashboards are a great way to track and visualize the dynamic changes in daily sales data. You can even insert dashboards into Lark Docs with just one click, so there's no need to rely on screenshots that quickly become out of date.
For more details, see Use Dashboard in Base.
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Markdown syntax
You can use Markdown to format the message, including bold, italic, @user, text color, and more.
Action
Syntax
Effect
Preview
Bold
**Text**
Bold
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Italic
*Text*
Italic
Strikethrough
~~Text~~
Text
@all
<at id=all></at>
@all
Hyperlink
<a href=link>text</a>
Example:
<a href=https://www.larksuite.com/></a>
Result:
https://www.larksuite.com/
Text link
[Text] (https://www.larksuite.com/)
Text
Divider
<hr />
Image
![Image text] (img_key)
/
Font color
<font color='green'> Green text </font>
<font color='red'> Red text </font>
<font color='grey'> Grey text </font>
Green
Red
Grey
III. FAQs
Why do I keep getting prompts for failing to invite the Base Assistant to the group?
Check whether Only the group owner and group administrator can invite group members is enabled for the group. If yes, contact the group owner or group administrator to invite the Base Assistant to the group.
I don't have permission to invite the Base Assistant bot to the group. Can I still send messages to the group through automated workflow?
If Base Assistant has been invited to the group by other group members, all members in this group can send messages to the group through the base's automated workflow. Otherwise, you can send messages only after a member with permission has invited the bot to the group.
Can I send messages to external groups?
Yes, you can send messages to external groups through Base Assistant. If Send private messages to group members is selected, the group must not exceed 200 people.
Written by: Lark Help Center
Updated on 2024-12-06
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