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Use a public mailbox

Use a public mailbox

1 min read
Available with these plans:
Starter
Basic
Pro
Enterprise
450 emails/day
3,000 emails/day
6,000 emails/day
6,000 emails/day
The above is the maximum number of emails sent per day using a public mailbox. To upgrade your Lark Plan or for more information, contact Support or your Customer Success Manager. The Lark Basic plan supports only specific countries and regions.
I. Intro
After your administrator creates a public mailbox and adds you to it, you can switch to it in Lark Mail and use it to send and receive emails.
II. Steps
  1. Click Email in the navigation bar to open Lark Mail.
  1. Click the Switch Account icon in the upper-left corner and then select the public mailbox.
After you switch, you can use the public mailbox to send and receive emails.
Note: You also switch to a public mailbox through the mobile app.
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III. FAQs
What are the limits for sending external emails with a public mailbox?
Limits vary depending on your organization's plan.
Starter
Basic
Pro
Enterprise
Can send to 200 external recipients daily
Can send to 1,000 external recipients daily
Can send to 2,000 external recipients daily
Can send to 2,000 external recipients daily
The above is the maximum number of external recipients that a public mailbox can send emails to per day. To learn more, visit Sending limits in Lark Mail.
How many public mailboxes can each member use?
Limits vary depending on your organization's plan.
Starter
Basic
Pro
Enterprise
20
30
60
60
Written by: Lark Help Center
Updated on 2024-12-24
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