I. Intro
With the Trusted Parties function, your organization can establish relationships with 1 or more other organizations, to allow efficient collaboration between shared members without the need to add each other as contacts.
Once a trusted party relationship has been established and the administrator has configured the access rules, you can search for shared members of the other party, view their profile pages, and collaborate with them.
II. Steps
For example, your organization designates Organization A as a trusted party and has allowed you to access a member named Alice from Organization A.
Search for members
You can search for Alice in the following scenarios (users can search for members using their name, job title or staff ID):
- When performing a general search
- When creating groups
- When adding members to a group
- When sharing documents
- When mentioning members in a document
- When searching for meeting participants
View contacts
You can view the shared departments or members of A under Contacts > Trust Parties. The visibility follows the trusted party rules set by your primary administrator.
View profile pages
You can view the profile of Alice according to organization A's trusted party rules. You may see less content on the profile pages of Organization A's members than that of members in your own organization, because Organization A's administrator has set so. By default, only the name field is displayed.
Collaborate with members from trust parties
As long as you can find Alice by searching in Lark, you can collaborate with Alice without adding her as a contact in the following ways:
- Start a private chat with Alice
- Add her directly into a group chat (external groups only)
- Invite Alice to an audio or video call
- Share a document with Alice, and @mention Alice in a document
- View the availability in Alice's calendar. For detailed information, see View the availability of members of trusted parties.
Note: The collaboration permission is controlled by your organization's administrator. Contact your administrator if you have issues.
If the trusted party relationship between the two organizations is revoked, you can still talk with Alice in your private chat or initiate a conversation if you have added each other as a contact. Otherwise, it's also possible to find each other by searching for phone numbers and initiating a conversation, depending on the privacy settings and the permission rules of both organizations.
III. FAQs