I. Intro
Notice: If two-step verification is turned on for your account and you forget your current password, you need to go to the Lark mobile app to reset your password.
Your login password is one of the authentication methods used to verify your identity when logging in to Lark. You can change or reset your login password in Lark.
Each account has its own unique login password, which does not affect your other accounts.
The login password can only be composed of numbers, English letters, or English symbols, and must include at least two of these types. The length should be at least 8 characters.
II. Steps
Notice: If you haven't set a login password before, complete the password setting as soon as possible to ensure your account's security.
- If you are logged out, you need to set a password before logging back in.
- If you are logged in, you can set your login password in the Account Security Center.
Lark allows you to change or reset your password when you are logged in or logged out.
If you are logged in to Lark
If you are logged in to Lark, you can change or reset your login password in the Account Security Center.
- Click your profile photo and select Settings > Account and Security > Go to Account Security Center.
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- In the Account Security Center, select Login Password, then click Change Now.
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- If you remember your current password, enter your current password and click Next.
- If you don't remember your current password, click Reset it now and enter the verification code to complete the verification.
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- Enter your new password and click Next.
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- Read the pop-up prompt and click Continue, and the password will be updated.
If you are not logged in to Lark
If you are not currently logged in to Lark, you can reset your login password on the login page.
- Enter your email address or phone number, select I have read and accept the Terms of Service and Privacy Policy, and click Next.
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- Click Switch to Password Verification, click Reset it now, and enter the verification code to complete the verification.
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- Select the account for which you want to reset the password.
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- Enter your new password and click Next, and the password will be set successfully.
- Note: When you log in to Lark, you may be required to re-authenticate your identity. Follow the on-screen prompts to verify and access your account.
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III. FAQs