I. Intro
You can pin important messages to the top of private or group chats, so they can be viewed and accessed by all members in the chat.
II. Steps
Pin a message
- Desktop: Hover over the message you want to pin and then click the ··· More icon > Pin.
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- Mobile: Touch and hold the message you want to pin and tap Pin in the pop-up menu.
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View pinned messages
You can view all pinned messages. Messages are displayed in chronological order in a list, with the first one being the most recently pinned message.
- Desktop: Click the Pinned tab at the top of the chat to view all pinned messages in the chat.
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- Mobile: Tap the Pinned tab to view all the messages that have been pinned in the chat.
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Unpin a message
You can unpin a message from a chat in the following two ways.
Unpin in the message menu
- Desktop: Hover over the message you want to unpin and then click the ··· More icon > Unpin.
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- Mobile: Touch and hold the message you want to unpin, and then tap Unpin.
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Unpin in the pinned tab
- Desktop: Click the Pinned tab at the top of the chat. Hover over the message that you want to unpin and click the Unpin icon.
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- Mobile: Tap the Pinned tab at the top of the chat. Tap the ··· More icon in the upper-right corner of the message that you want to unpin, and then select Unpin.
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III. FAQs