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Share a wiki space with external users

Share a wiki space with external users

2 min read
I. Intro
You can share a wiki space link to share a wiki space with external users. The external users will be able to access the wiki space on the web or on a H5 page without having to log in to Lark. If they log in to Lark, they'll be able to use the search function of the wiki space as well.
If you want to share just a page or pages within a wiki space with external users, see Share wiki space pages with external users.
II. Steps
A wiki space administrator needs to turn on external sharing first before wiki space members can share the wiki space with external users using a link.
  1. Publish the wiki space to the web
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Who can perform these steps: Wiki space administrators.
  1. As a wiki space administrator, click the Share icon in the lower-left corner of the wiki space and turn on Publish the wiki space to Web.
  1. Click Confirm in the pop-up window.
When this feature is enabled, the link sharing range of top-level pages in the wiki table of contents will change to Anyone with the link and permission will change to Can view. By default, sub-pages will follow the link sharing range and permissions of its parent page.
Anyone with the wiki space link will be able to access the wiki space. Wiki space administrators should ensure the content of the wiki space is compliant with relevant laws and regulations. Users without the wiki space link and are wiki space administrators or members will still be unable to access the wiki space.
When Publish the wiki space to Web is turned off, users with the wiki space link will no longer be able to access the wiki space.
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Note:
  • When a wiki space is published to the web, pages that meet the following conditions will not be published to the web unless you configure their permissions.
  • Pages at a certain security level cannot be shared externally. You need to lower their security level to a rating that allows external sharing.
  • Pages that do not inherit parent page permissions. You need to open the wiki page and click Share. If you see "Permission restricted, This page can no longer inherit parent page permission settings" in the sharing panel, click Restore or change the link sharing range to Anyone with the link and permission to Can view.
  • If external sharing is not turned on in the wiki space's security settings (only visible to administrators), turning on Publish the wiki space to Web will automatically change the external sharing permission in security settings to Allow.
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  1. Share the link
Click the Share icon in the lower-left corner of the wiki space and click Copy link, then send the link to users you want to share with.
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III. Related
IV. FAQs
Can I share a wiki space with specified external organizations only?
If your organization has added another organization as a trusted party, you can add users of the trusted party as wiki space members, who will be able to view and edit content. For more details, see Add users from trusted parties as wiki space members.
Why can't I share a wiki space externally?
A wiki space administrator must turn on Publish the wiki space to Web before members can share a wiki space externally.
If you're a wiki space administrator, but Publish the wiki space to Web option, the external sharing option in Wiki security settings, and Anyone with the link options in the link sharing range of a wiki space page are unavailable, then your organization administrator has restricted the external sharing of all content in the organization.
If needed, contact the organization administrator to request a change to the settings.
Why can't I see all wiki space content when I click a link that someone has shared?
If an administrator did not turn on Publish the wiki space to Web, then you'll only be able to see pages for which you're given view permission.
If an administrator has turned on Publish the wiki space to Web, you will see all pages except for pages at a certain security levels that restrict external access and sub-pages that have stopped inheriting parent page permissions. You can contact the wiki space administrator to request access.
Who are the administrators of the wiki space?
If you are a member of the wiki space or a member in the organization with permission to access the wiki page, you can click the Information icon in the lower-left corner of the wiki space to see who are the administrators of the wiki space. For more details, see Wiki and wiki space administrator FAQs.
How can external users search for content in the wiki space?
External users must log in to Lark before they can use the search function in the wiki space.
Can wiki spaces from personal accounts be shared externally?
Yes. You can share wiki spaces under your personal account externally by publishing the wiki space to the Internet or sharing a link.
Written by: Lark Help Center
Updated on 2025-02-19
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