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Launching a new product or feature is just the beginning. The real work begins after the launch, ensuring that customers are supported, issues are addressed, and feedback is collected. This post-launch support planner template helps you organize and manage all the tasks required to support your product or feature effectively. From updating documentation to conducting user feedback surveys, this template covers it all.
Post-launch support is crucial for any organization looking to maintain customer satisfaction and product success. This template is ideal for product managers, customer support teams, development teams, and anyone involved in post-launch activities. Whether you're a startup launching your first product or an established company releasing a new feature, this template will help you stay on top of your post-launch support tasks.
1. Stay organized. Keep track of all post-launch support tasks in one place, ensuring nothing falls through the cracks.
2. Improve efficiency. By having a structured plan in place, you can streamline your post-launch support process and respond to customer needs more effectively.
3. Enhance customer satisfaction. By proactively addressing issues and collecting feedback, you can improve the overall customer experience and build loyalty.
Follow these few steps to get started with Lark templates:
1. Click 'Use this template' on the top right corner to sign up for Lark
2. After signing up for Lark, you will be directed to the Post-Launch Support Planner on Lark Base. Click 'Use This Template' on the top right corner of Lark Base to copy a version of the Post-Launch Support Planner to your workspace.
3. Change fields of the template to fit your needs
4. Take advantage of the full potential of this Post-Launch Support Planner.
![](https://framerusercontent.com/images/xzDlXrJOnuJaIRsIJZ1UG6Q82Yo.jpg)
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