This template is ideal for customer support teams, helpdesk managers, and businesses looking to streamline their customer support processes. Whether you're handling a high volume of inquiries or managing support across multiple channels, this template can help you stay organized and provide excellent customer service.

- Customer support teams: Stay on top of all incoming inquiries and ensure timely responses to customers.

- Helpdesk managers: Monitor team performance, track resolution times, and identify areas for improvement.

- Businesses with multi-channel support: Centralize customer support logs from different channels for a unified view and better coordination.