Ricky Lin
Founder & CEO
"Since we started integrating Lark into our company’s system, we have seen an increase in productivity in terms of our project management. It has optimized our day-to-day communications and increased the efficiency of our work processes. Lark Cloud has made sharing within departments simpler and seamless. I would recommend Lark to businesses looking to optimize their communication and collaboration within their company."
Company Profile
LIFE3 BIOTECH is a foodtech start-up from NUS. We aim to offer the best of science and nature through our R&D efforts. By enabling design thinking and adopting data analytics in food science and technology, we look to revolutionise the application of natural plant-based ingredients to develop innovative functional foods and beverages as preventive dietary measures. Our mission is to address current health concerns; especially cardiovascular disease, diabetes and osteoporosis.
The Challenge
Due to the pandemic, the team was unable to meet face-to-face with clients and other team members due to safe distancing measures. As Life3 Biotech is expanding, the company also found itself facing communication difficulties with different stakeholders, as everyone is working with a different communication software.
There was also the need for real-time connection with a virtual office, as well as the integration of apps such as Microsoft Office and Asana onto the same platform.
Additionally, with no standardized archive, it was difficult to onboard new employees and get them up to speed quickly on important projects.
The Lark Advantage
Off the bat, Life3 Biotech was very impressed with Lark’s integration of many processes into one suite.
Specifically, Lark Drive was a great tool for the company as it allowed teams to not only store and transfer large amounts of data, but also edit and collaborate via Lark Docs.
Switching to the Lark Cloud storage allowed teams to be more mobile and could work on their desktops, laptops, phones and tablets based on their individual preferences.
Lark’s seamless video conferencing was also crucial for Life3 Biotech in engaging with internal and external stakeholders.
Lark’s open API meant that the team could link key apps and existing processes, straight into their Lark system, creating a workflow that was inclusive.
Additionally, Lark also enables Life3 Biotech’s HR team to keep track of the attendance and payroll effectively, even for a company growing this rapidly.
Lark’s simple-yet-powerful system also allowed staff to quickly transition to work-from-home in light of the COVID-19 safety management measures.
The Result
Lark is now the default communication platform for Life3 Biotech
Lark Poll allows quick and effective team feedback to be gathered
Lark has improved team communication immensely during the pandemic
Infrastructure costs have decreased with less manpower needed to maintain business tools
Productivity has improved with Lark’s suite of connected tools
More Customer Stories
Return to Customer Stories
