Lee Heng Leon
Chief Operating Officer
"Lark has been a solid addition to our technology stack, especially for its ability to combine all the features we need in one place. Coming from WhatsApp, DingTalk and the like, we were surprised at how seamless the Lark experience is and how easy it was to onboard the team."
Company Profile
IO Esports is a premier Malaysia-based esports event management solutions company. It organizes esports events across countries in Southeast Asia. It specializes in bringing fans together in an arena or online for a unique esports experience.
The Challenge
IO Esports has been growing quickly, expanding headcount and taking on more complex operations. Its current suite of team collaboration tools such as DingTalk and WhatsApp were too siloed. As company started expanding faster, the inefficiencies created by these stand-alone tools started to become a hurdle that the company needed to address.
To that extent, company management were on the search for a solution that not only brought everything under one roof but was modular, scalable and secure.
The Lark Advantage
Lark’s comprehensive suite of enterprise collaboration tools allowed IO Esports to unify all their collaboration and communications tasks in a single platform.
With just one powerful collaboration platform, the company could say goodbye to multiple licences, log-in credential and the extra steps on new employee onboarding.
Lark has also allowed for greater collaboration between regional teams allowing for easy communication through Lark Messenger and Video Conferencing.
Lark Approvals and Attendance have also improved efficiency, letting managers deal with administrative issues easily and with greater oversight.
The Result
Greater efficiency with only one collaboration and communication platform
Processes that used to take weeks now take days
Greater collaboration among regional teams
Greater organizational transparency
Man-hours saved through the automation of administrative tasks
Took only 2 weeks to migrate the whole team on Lark
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