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Return to Customer Stories

E-Commerce

Desty is Building the Next E-Commerce Giant, Here’s How Lark is Helping

Indonesian based e-commerce solutions provider, Desty, relies on Lark’s agile enterprise collaboration platform to keep teams connected, collaborative and building tomorrow’s e-commerce giant.

Mulyono Xu

Co-Founder & CEO

"Coming to Lark from Slack and DingTalk, we were amazed at just how everything we needed was there in one simple to use app. Lark has helped our regional teams work better, has saved us time, money and makes working more joyful."

Company Profile

Desty is fast growing startup focusing on providing tools for online sellers, influencers, and creators to create their online presence. Users can create landing pages optimized for link-in-bios and build their own branded online store at the click of a button, for free. The company is best known for two products, Desty Page and Desty Store. Desty Page is a tool that creates landing pages optimized for link in bio at social media accounts, meanwhile Desty Store is a service that allows users to easily create an e-commerce store complimentary to marketplaces.

Industry

E-Commerce

Industry

E-Commerce

Company Size

100+

Company Size

100+

Location

Indonesia

Location

Indonesia

The Challenge

Prior to Lark, Desty made use of more siloed third-party collaboration solutions such as Whatsapp, Dingtalk and Slack. However, due to a lack of integration with other key tools, the team had to upkeep multiple applications for basic tasks, leading to greater inefficiencies.

Another major pain point for Desty was in inter-office collaboration between the teams in China and Indonesia. Slack in particular was not very effective at cross-border collaboration, impeding growth and causing unnecessary friction.


The Lark Advantage

Lark’s comprehensive suite of enterprise collaboration tools allowed Desty to unify all their collaboration and communications tasks in a single platform.

Off the bat, Lark helped do away with the need for multiple collaboration apps for inter-office communication by working seamlessly across different geographies.

Lark’s open-platform design also helped to consolidate key business tools such as Google Drive, Trello and Google Analytics directly into Lark.

Lark’s video conferencing was also a highlight for the team as prior to Lark, Desty had to use a standalone solution.

Lark’s intuitive design also allows team members in Indonesia and China to better collaborate without needing VPN’s or specialized translation software.

Advanced Lark tools such as Lark Approval also helps the team automate key HR tasks.


The Result

  • Lark allowed for far more efficient team communication

  • Greater cost savings with a single piece of software to maintain

  • Greater collaboration across regional teams

  • Improved employee satisfaction with less time wastage.

  • Integrated video conferencing means that the team never has to leave the Lark ecosystem.


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Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries

Lark, bringing it all together

All you need is the Internet and Lark.

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